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Job Description Senior Engineer - Product Service - Aero As a Senior Engineer - Product Service - Aero you will be responsible Responsible for all activities relating to enhancing services technology integrating customer data, or capturing engines/products reliability, availability, maintenance, safety and other performance parameters. Comprehensive in-depth understanding of complex and highly technical concepts and principles in the own part of the function. Strong knowledge of technical concepts in technologies that intersect with own technical space. Partner the Best As a Senior Engineer - Product Service - Aero, you will be responsible for : Supporting the installed base, including customer issue resolution, fleet issues, service bulletin implementation, Monitoring & Diagnostics, and fleet configuration. Maintenance of fleet data, outage management. Leading analytical and design activities using proven technologies, vested approaches and methods. Communicating across the direct organisation. Presents to senior leaders (EB and SEB) in a specific technical space and on cross-functional teams on how technologies interconnect and contribute to the overall strategy. Connecting the dots across technologies and develops cross-technology solutions; works on cross-functional projects/teams to deliver technology solutions for the business. Communicates across the function in the area of expertise Leading Root Cause Analysis, cooperating with laboratories (metallurgical analysis, oil analysis), design departments and data scientists. Analysing fleet data and recurrent failure modes to early identify potential issues’ leading indicators and propose relevant technical improvements. Cooperating with Remote Monitoring Centres to fully leverage data and analytics to support the fleet. Working in close cooperation with Service Technology and Contractual Service teams to manage customers’ technical issues, minimising impact on customers’ production whilst preserving engines' integrity. Communicating effectively with both internal and external customers Developing new products and services for IET customers Fuel your passion To be successful in this role you will Bachelor's/Master's degree from an accredited university or college (or a high school diploma / GED with at least 12 years of experience in Engineering/Technology). Minimum of 3 years of experience in Fleet Management. Have a deep knowledge of Gas Turbines' design, maintenance and operation principles. Be familiar with Root Cause Analysis methodologies Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working remotely Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. R147764 Show more Show less
