Viva Learning is on a mission to empower individuals, teams, and organizations with the skills they need to thrive in the age of AI and Copilot. We are building intelligent learning agents that deliver personalized, task-based microlearning experiences embedded in the flow of work. As a Senior Data Scientist, you will play a pivotal role in shaping the intelligence layer of Viva Learning - leveraging data from Microsoft Graph, M365, and external learning platforms to drive hyper-personalized learning journeys.
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Design and implement predictive and prescriptive models to personalize learning content based on user roles, skills, and context.
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Collaborate with product managers, engineers, and UX researchers to translate business needs into analytical solutions.
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Develop scalable ML pipelines and integrate them into Viva Learning’s backend systems.
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Conduct experiments to evaluate model performance and iterate based on feedback and telemetry.
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Evangelize data science best practices across the team and mentor junior data scientists.
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Partner with internal teams (e.g., Azure, Graph, M365) to align on data strategy and infrastructure.
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Contribute to the development of learnability scores and semantic search enhancements for course recommendations.
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Explore and apply Generative AI techniques (e.g., LLMs, prompt engineering, fine-tuning) to enhance learning experiences, automate content generation, and improve semantic understanding.
Required Qualifications:
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Bachelor’s or Master’s degree in Computer Science, Statistics, Data Science, or related field.
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7+ years of experience in applied data science, including building and deploying ML models at scale.
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Proficiency in Python, R, or Scala, and experience with ML frameworks (e.g., scikit-learn, PyTorch, TensorFlow).
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Strong SQL skills and experience with data wrangling and feature engineering.
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Hands-on experience with Generative AI models (e.g., GPT, T5, BERT) and frameworks like Hugging Face or OpenAI.
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Track record leading experimentation (A/B testing/causal inference) and building productionready models, including operationalization/monitoring.
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Experience in applying analytical and problem-solving skills.
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Strong background working in cross-functional teams.
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Ability to communicate technical concepts and quantitative analysis in a clear, precise, and actionable manner to non-technical audiences.
Preferred Qualifications:
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PhD in in Computer Science, Statistics, Data Science, or related field is a plus.
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10+ years of experience in applied data science, including building and deploying ML models at scale.
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Experience in learning platforms, HR tech, or employee experience domains.
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Experience working with cloud-based technologies and big data solutions (e.g., Hadoop, Spark).
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Familiarity with Microsoft Graph, Viva Learning, or M365 ecosystem.
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Exposure to semantic search, knowledge graphs, or Copilot integration.
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Publications or patents in applied machine learning or AI.
Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: