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Senior Customer Support Executive

0 - 1 years

1 - 2 Lacs

Mumbai Suburbs Mumbai Mumbai (All Areas)

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Customer Service Technical Support Handling Customer Queries Hardware Networking Troubleshooting Network Problems Chat Support Hardware Support IT Support IT Operations Chat Process Troubleshooting Skills Technical Helpdesk Hardware Troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities We are Hiring for International voice Process only for location Malad West Mumbai Region only Manage international voice processes Lead customer service team Investigate fraud incidents Oversee blended processes Lead customer service team in handling international calls Manage fraud investigations with US/UK processes Lead international voice processes for US & UK Client handle customer queries via phone, email & Chat investigate fraud cases with cross-functional teams Manage blended CSR operations for inbound calls Lead customer service team, ensuring exceptional handling of international calls. Interested candidates request to share there resume on mail sohail.sayyed@teleperformancedibs.com& whatsapp 8291520349 / 7977019954

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www.teleperformance.com

Business Process Outsourcing (BPO)

Paris

410,000+ Employees

944 Jobs

    Key People

  • Daniel Julien

    Chairman and Chief Executive Officer

  • Jean-Michel Caye

    Chief Financial Officer

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