Company Description TEBillion offers technology-driven solutions for business optimization through automation, digitization, and integration. TEB Apps provides a business automation and CRM software for maximizing conversion rates and revenue growth. Spotless Data offers clean data solutions for informed decision-making processes. Join us if you are interested in automating business processes, improving efficiency, and cutting costs. We work with the likes of Ericsson, Vizio, FT, NHS, GfK, ESPN, SQF, Onelan. @https://www.tebillion.com Desired Profile Required: 1+ years successful track record in enterprise software sales Outstanding sales skills, and ability to conduct demos and walkthroughs Excellent communication skills in English and Hindi. A third language is a plus Close sales and achieve quarterly targets Research accounts, identify key players and generate interest · Maintain and expand your database of prospects within your assigned territory Team with channel partners to build pipeline and close deals Perform effective online demos to prospects Key Roles and Responsibilities: Identify and qualify new customers Prospect new customers through lead generation, trade shows, follow-up, and cold calling Identify the correct decision-makers within a given business Take prospect from initial contact phase to qualified phase Perform effective online demos to prospects Route qualified opportunities to the appropriate sales executives for further development and closure Close sales and achieve quarterly quotas Use and become an expert on the Customer Relationship Management (CRM) system Understand customer needs and requirements Research accounts, identify key players and generate interest Show more Show less

NOTE: THIS IS A SENIOR ROLE! Company Description TEBillion provides technology-driven solutions for business process optimization through automation, digitization, and integration. TEB Apps offers a business automation and CRM software to maximize conversion rates, accelerate growth, and boost revenue. Spotless Data delivers reliable, clean data for intelligent decision-making. If you are seeking ways to automate business processes, improve efficiency, and reduce costs, TEBillion is the place for you. Role Description This is a full-time on-site role for a Customer Success Executive located in Mumbai. The Customer Success Executive will be responsible for ensuring customer satisfaction, retention, providing customer support, account management, and utilizing analytical skills to drive success. Desired Profile Required: 4+ years of experience in Customer Account Management and Growth, Service and support. Should have excellent written and verbal communication, Interpersonal and negotiation skills. Understanding about ERP/CRM software products, Saas, Cloud software is important. In depth knowledge and experience of Software Implementation /demonstration and training to the end users. Expert in handling customer queries, complaints, Wishlist. Strong team player, customer focused and logical thinker. Key Roles & Responsibilities: New Customer onboarding, training and Go live. Growing Renewal/Retention, upselling and cross selling. Reduce customer churn with excellent customer management and support. Key point of contact for Sales and Customers during Onboarding and renewals process. Ensure desired outcomes are achieved for the customers and ensuring customer delight. Provide feedback and insights from customers to Management and other teams for improvements and increasing efficiency and productivity. Revenue generation through renewals, up sells, and cross sells and identifying new market areas. Must be excellent trouble shooter and comfortable in basic coding and resolving issues independently or with team as may be required. Track & monitor customer status, progress and growth. Create and share educational resources, training, Product demos and best practices. Having experience 4 years in account management and customer support primarily in SaaS products or services. Knowing the product in and out is crucial. Technical skills are important, as manager should know how to persuade customers to adopt new technologies or adjust the tool to their needs. Should be able to lead and coordinate with a team of Technical Support executives. Must be a go-getter and enthusiastic in working in start-up, driven and results oriented culture. Show more Show less

TEBillion is looking for Inside Sales Executive to join our dynamic team and embark on a rewarding career journey Responsible for selling products or services to customers over the phone, email, or through live chat Generate leads, build relationships with potential and existing customer Understanding customer requirements and closing sales Responding in a timely and effective manner to all for internal communication Responsible for making cold calls, conducting market research, developing sales strategies, and maintaining accurate records of sales activities

TEBillion is looking for Customer Success Lead to join our dynamic team and embark on a rewarding career journey The Customer Success Specialist is responsible for ensuring that new customers are onboarded smoothly and effectively, and that they understand the products or services they have purchased Builds and maintains strong relationships with customers, acting as the primary point of contact for their needs and concerns Works to ensure that customers are satisfied with their experience, addressing any issues or concerns that may arise Identifies opportunities to upsell or cross-sell additional products or services to existing customers, and works with sales and marketing teams to convert these opportunities into sales

Company Description TEBillion provides technology-driven solutions that optimize business processes through automation, digitization, and integration. Our premier product, TEB Apps, is a business automation and CRM software designed to maximize conversion rates, accelerate growth, and boost revenue. Role Description This is a full-time, on-site role for a Senior Customer Support Executive, located in Mumbai. The Senior Customer Support Executive will handle day-to-day tasks including providing customer support, ensuring customer satisfaction, managing online support services, and delivering exceptional customer service. Desired Profile Required: · 3+ years of experience in Customer Support /Account management · Understanding about ERP/CRM software products · Knowledge on Product demonstration and providing training to the end users. · Expert in handling customer queries · Good to have knowledge on Cloud / SAAS base application · Should be quality focused · Excellent verbal and written communication skills · Must have strong conceptual knowledge · Must be customer centric, confident and patient. · Ready to travel interstate and intercity Key Roles & Responsibilities: · In-house Product Subject Matter Expert · Responsible for internal and external product training · Providing application support to the end-users. · Performing Manual functional and regression testing of features before release · Diagnose, analyse and solve client queries/issues. · Responsible for product roll out to customer · Manage customer expectations and wish lists · Product user acceptance sign off · Responsible for working with teams, vendors and other business partners. · Responsible for Customer service and support team Office No: - “Ardent House”, Office No 1-2-3, Next to Udyog Bhavan, Sonawala Road, Goregaon East, Mumbai – 400063. Show more Show less

Responsibilities New Customer onboarding, training and Go live. Growing Renewal/Retention, upselling and cross selling. Reduce customer churn with excellent customer management and support. Key point of contact for Sales and Customers during Onboarding and renewals process. Ensure desired outcomes are achieved for the customers and ensuring customer delight. Provide feedback and insights from customers to Management and other teams for improvements and increasing efficiency and productivity. Revenue generation through renewals, up sells, and cross sells and identifying new market areas. Must be excellent trouble shooter and comfortable in basic coding and resolving issues independently or with team as may be required. Track & monitor customer status, progress and growth. Create and share educational resources, training, Product demos and best practices. Having experience 4 years in account management and customer support primarily in SaaS products or services. Knowing the product in and out is crucial & Technical skills are important, as manager should know how to persuade customers to adopt new technologies or adjust the tool to their needs. Should be able to lead and coordinate with a team of Technical Support executives. Must be a go-getter and enthusiastic in working in start-up, driven and results oriented Culture. Qualifications Experience: 7+years Location: Mumbai, Goregaon (West) Show more Show less

Company Description TEBillion provides technology-driven solutions that optimize business processes through automation, digitization, and integration. TEB Apps, our business automation and Customer Relationship Management (CRM) software, is designed to boost conversion rates, accelerate growth, and enhance revenue. Role Description This is a full-time, on-site role for a Customer Support Lead located in Dubai. The Customer Support Lead will manage day-to-day customer support activities, ensure high levels of customer satisfaction, provide technical support, and analyze support processes to improve efficiency. Desired Profile Required: 6+ years of experience in Customer Account Management and Growth, Service and support. Should have excellent written and verbal communication, interpersonal and negotiation skills. Understanding about ERP/CRM software products, Saas, Cloud software is important. In depth knowledge and experience of Software Implementation /demonstration and training to the end users. Expert in handling customer queries, complaints, Wishlist. Strong team player, customer focussed and logical thinker. Key Roles & Responsibilities: New Customer onboarding, training and Go live. Growing Renewal/Retention, upselling and cross selling. Reduce customer churn with excellent customer management and support. Key point of contact for Sales and Customers during Onboarding and renewals process. Ensure desired outcomes are achieved for the customers and ensuring customer delight. Provide feedback and insights from customers to Management and other teams for improvements and increasing efficiency and productivity. Revenue generation through renewals, up sells, and cross sells and identifying new market areas. Must be excellent trouble shooter and comfortable in basic coding and resolving issues independently or with team as may be required. Track & monitor customer status, progress and growth. Create and share educational resources, training, Product demos and best practices. Having experience 4 years in account management and customer support primarily in SaaS products or services. Knowing the product in and out is crucial & Technical skills are important, as manager should know how to persuade customers to adopt new technologies or adjust the tool to their needs. Should be able to lead and coordinate with a team of Technical Support executives. Must be a go-getter and enthusiastic in working in start-up, driven and results oriented Culture.

🚀 We're Hiring: Senior Implementation Specialist 📍 Location: Goregaon, Mumbai 🕘 Work Mode: Full-time | Daily Work From Office 📅 Join Within: Immediate to 15 days preferred About the Role: We are looking for a dynamic and detail-oriented Implementation Specialist to join our team! This role involves gather business requirements, process mapping, design solutions and system functionalities, being involved in implementation phase, conduct tests, run workshops and trainings. ✅ Key Requirements: Experience: 4+years in Implementation Communication Skills: Fluent in English, Marathi, and Hindi Technical Expertise: Implement CRM Software Client Engagement: Ability to gather and analyze client requirements Industry Exposure: Preferably from the B2B software or tech industry Travel: Willingness to travel as needed 🎯 Who You Are: A strong communicator and problem-solver Tech-savvy with experience in software or product implementations Comfortable working directly with clients and cross-functional teams Self-motivated, organized, and willing to be on-site daily 📩 Interested? Send your resume to: urvashi.jain@tebillion.com / urvashi.jain@ardentisys.com 📢 Hashtags: #ImplementationSpecialist #ImplementationConsultant #ProductImplementation #SoftwareImplementation #HiringNow #MumbaiJobs #implementation #crmimplementation #saasimplementation

Company Description TEBillion provides technology-driven solutions that optimize business processes through automation, digitization, and integration. TEB Apps, our business automation and Customer Relationship Management (CRM) software, is designed to boost conversion rates, accelerate growth, and enhance revenue. Role Description This is a full-time, on-site role for a Customer Support Lead located in Dubai. The Customer Support Lead will manage day-to-day customer support activities, ensure high levels of customer satisfaction, provide technical support, and analyze support processes to improve efficiency. Desired Profile Required: 6+ years of experience in Customer Account Management and Growth, Service and support. Should have excellent written and verbal communication, interpersonal and negotiation skills. Understanding about ERP/CRM software products, Saas, Cloud software is important. In depth knowledge and experience of Software Implementation /demonstration and training to the end users. Expert in handling customer queries, complaints, Wishlist. Strong team player, customer focussed and logical thinker. Key Roles & Responsibilities: New Customer onboarding, training and Go live. Growing Renewal/Retention, upselling and cross selling. Reduce customer churn with excellent customer management and support. Key point of contact for Sales and Customers during Onboarding and renewals process. Ensure desired outcomes are achieved for the customers and ensuring customer delight. Provide feedback and insights from customers to Management and other teams for improvements and increasing efficiency and productivity. Revenue generation through renewals, up sells, and cross sells and identifying new market areas. Must be excellent trouble shooter and comfortable in basic coding and resolving issues independently or with team as may be required. Track & monitor customer status, progress and growth. Create and share educational resources, training, Product demos and best practices. Having experience 4 years in account management and customer support primarily in SaaS products or services. Knowing the product in and out is crucial & Technical skills are important, as manager should know how to persuade customers to adopt new technologies or adjust the tool to their needs. Should be able to lead and coordinate with a team of Technical Support executives. Must be a go-getter and enthusiastic in working in start-up, driven and results oriented Culture.

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy. Responsibilities Identify partnership opportunities Develop new relationships in an effort to grow business and help company expand Maintain existing business Think critically when planning to assure project success Qualifications Bachelor's degree or equivalent experience 3 - 4 years' prior industry related business development experience Strong communication and interpersonal skills Proven knowledge and execution of successful development strategies Focused and goal-oriented