Receive and process cargo reservations and bookings Respond promptly to customer inquiries on bookings including track and trace Ensure flight planning, execution and reporting is in accordance with established procedures Annual bonus Provident fund Health insurance
ECS Group is the largest integrated General Sales and Service Agent (GSSA) in the world. We have 173 offices spanning more than 52 countries. More than 1800+ people achieving the highest in performance, facing great challenges and going beyond personal limits. For many decades, we have been working tirelessly to offer our principals and customer forwarders with competitive services of the highest quality. Knowledge, skills and abilities • Analytical and interpersonal skills • Advanced computer skills (MS Excel and Tally Prime) • Proficient with spoken & written English Education and experience • Preferably 5 or 6 years experience in airline cargo, logistics or freight forwarding industry • Graduate or Post Graduate Key Responsibilities: • Filing of TDS Returns. • Handling Accounts Payable and vendor reconciliations. • Performing ledger reconciliation and ensuring accuracy of financial records. • Filing Form 15CA & 15CB for foreign remittances. • Coordinating with banks for international transactions. • Using Advanced Excel for data analysis and reporting. • Supporting statutory and internal audits as required • ITBR/Intercompany reconciliation.
ECS Group is the largest integrated General Sales and Service Agent (GSSA) in the world. We have 173 offices spanning more than 52 countries. More than 1800+ people achieving the highest in performance, facing great challenges and going beyond personal limits. For many decades, we have been working tirelessly to offer our principals and customer forwarders with competitive services of the highest quality. Knowledge, skills and abilities • Proven customer service and interpersonal skills • Advanced computer skills (MS Office) • Proficient with spoken & written English Education and experience • Preferably 5 years experience in airline cargo, logistics or freight forwarding industry • Dangerous Goods Certification (desirable) Key Responsibilities • Handle reservations and customer service for cargo movement, Airway bill verification. • Conduct tele sales to support business development and client engagement. • File IGMs (Import General Manifests) accurately and in a timely manner. • Coordinate with the pax team to ensure smooth cargo upliftment. • Collect and verify segregated copies for import cargo from relevant departments. • Follow up on import inward dates to streamline clearance and delivery processes. • Prepare and assist in flight planning for cargo scheduling and capacity management. • Track and manage station pallet shortages, ensuring timely resolution. • Trace shipments and coordinate with stakeholders to provide updates and resolve issues. • Issue Delivery Orders promptly for cleared shipments. • Liaise with customs, freight forwarders, ground handlers, and internal departments for operational efficiency. Profile • 1-3 years of relevant work experience in cargo operations, logistics, or aviation. • Strong communication and customer service skills. • Working knowledge of import/export documentation, IGM filing, and cargo tracking. • Ability to multitask and coordinate with various internal and external teams. Familiarity with MS Office and basic operational software tools Cargo spot etc
ECS Group is the largest integrated General Sales and Service Agent(GSSA) in the world. We have 173 offices spanning more than 52 countries. More than 1300+ peopleachieving the highestin performance, facing great challenges and going beyond personal limits. For many decades,we have been working tirelessly to offer our principals and customer forwarders with competitive services of the highest quality. Key Responsibilities: Develop and execute sales strategies to achieve business targets in air cargo services. Identify new business opportunities and expand customer base Build and maintain strong relationships with freight forwarders, airlines, and logistics partners. Monitor market trends, competitor activities, and customer needs to adjust strategies accordingly. Prepare and present sales forecasts, reports, and performance metrics to senior management. Collaborate with operations and customer service teams to ensure seamless service delivery. Negotiate contracts and pricing with clients while ensuring profitability. Represent the company at industry events, trade shows, and client meetings. Qualifications & Skills: Bachelor’s degree in Business Administration, Logistics, or related field (MBA preferred). Minimum 3–5 years of experience in air cargo sales or freight forwarding. Proven track record of achieving sales targets and managing key accounts. Strong understanding of air freight operations, pricing, and regulations. Excellent communication, negotiation, and interpersonal skills.
As the largest integrated General Sales and Service Agent (GSSA) in the world with 173 offices across 52 countries, ECS Group is dedicated to providing competitive services of the highest quality to our principals and customer forwarders. With a team of over 1300 individuals who constantly strive for excellence, we tackle challenges and push personal limits to deliver exceptional results. Key Responsibilities: - Develop and execute sales strategies to meet business targets in air cargo services. - Identify and capitalize on new business opportunities to expand the customer base. - Cultivate and nurture strong relationships with freight forwarders, airlines, and logistics partners. - Stay abreast of market trends, competitor activities, and customer needs to adjust strategies accordingly. - Prepare and deliver sales forecasts, reports, and performance metrics to senior management. - Collaborate effectively with operations and customer service teams to ensure smooth service delivery. - Skillfully negotiate contracts and pricing with clients while maintaining profitability. - Act as a representative of the company at industry events, trade shows, and client meetings. Qualifications & Skills: - Bachelor's degree in Business Administration, Logistics, or a related field (MBA preferred). - Minimum of 5 years of experience in air cargo sales or freight forwarding. - Demonstrated track record of achieving sales targets and managing key accounts. - Profound understanding of air freight operations, pricing mechanisms, and industry regulations. - Exceptional communication, negotiation, and interpersonal skills. (Note: No additional details about the company were provided in the job description),