Senior Customer Service Executive

5 - 8 years

5 - 8 Lacs

Posted:4 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Prepared and submitted tenders on the GEM and equivalent refineries portal, ensuring compliance with government norms and deadlines.
  • Reviewed tender documents to ensure all required documents and specifications were accurate before submission.
  • Managed the tender process for submissions, including document preparation, bid submission, and bidder clarifications.
  • Monitored for new opportunities, updated the team on deadlines, and tracked ongoing bids.
  • Submitted bids and uploaded necessary technical and financial documents through the portal.
  • Tender Submission within deadlines and forecasting monthly.
  • Maintained and updated the internal tender database for easy access to tender information.
  • Effectively resolving customer issues and inquiries promptly.
  • Effectively making and managing documentation for customers.
  • Knowledge of Quotations, Purchase orders, Invoices, Delivery Challan, E-way bill, etc

Preferred candidate profile

  • Any Graduate (B.com preferred) Knowledge
  • Proficiency in Excel and related technology.
  • Knowledge of Tally.
  • Proficiency in written and verbal communication.
  • Must have 5-8 years experience in tendering process.

Other Details:

Job Location : Nariman Point

Office Timings : Monday to Friday 9.00 am - 5.30 pm.

Saturday 9.00 am - 1.00 pm (Alternate Saturdays Off.)

Interested candidates can share their resumes on : hr@u3s.co.in

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