Senior Customer Service Associate

Job Title: Backend Process Executive

Location: Mumbai, Maharashtra
Employment Type: Full-Time
Shift: Day Shift (Any 9-hour shift between 8:00 AM – 9:00 PM)
Weekly Offs: Any 2 rotational days off

Key Responsibilities:

• Handle backend operations efficiently, ensuring timely and accurate processing of tasks.
• Maintain and update records in the system as per company protocols.
• Collaborate with cross-functional teams to ensure seamless workflow.
• Adhere to company policies and confidentiality agreements.

Eligibility Criteria:

• Education: Minimum HSC (12th pass) qualification.
• Experience: At least 6 months of experience in a relevant backend role.
• Skills: Proficient in basic computer applications and data entry.
• Communication: Good written and verbal communication skills.

Compensation & Benefits:

• Salary: ₹20,000 in-hand per month.
• Incentives: Performance-based incentives as per company policy.
• Benefits: Health insurance, paid time off, and provident fund contributions.

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Night shift
• Rotational shift
• US shift

Supplemental Pay:

• Performance bonus

Work Location: In person

Speak with the employer
+91 9967530617