Senior CRM Executive

Position –

Location –

Job Type –

Experience –

About Us –

Wedding Alliances is a premium matrimonial service provider offering personalized matchmaking for clients. We work on an exclusive, one-on-one consultation basis, ensuring privacy, trust, and quality matchmaking experiences.

Key Responsibilities –

• Act as the primary point of contact for clients post-inquiry to final execution.
• Maintain and update the CRM system with accurate client information and interaction history.
• Build and nurture long-term relationships with clients to ensure satisfaction and repeat business
• Coordinate with internal teams (sales, design, operations) to ensure timely delivery of services
• Handle client queries, feedback, and grievances with professionalism and promptness.
• Track client engagement metrics and generate regular reports for management review.
• Follow up on leads, schedule meetings, and assist in the conversion of prospects
• Assist in the planning and execution of client meetings and walkthroughs.

Required Skills –

• Excellent verbal and written communication skills in English and Hindi.
• Strong interpersonal skills with a client-first mindset.
• Strong organizational skills and attention to detail.

Qualification and Experience –

• 2–3 years of experience in CRM or client servicing, preferably in the hospitality industry.
• Bachelor’s degree in Hospitality, Business Administration, Marketing, or a related field.

What we offer –

• Competitive salary based on experience and skills
• Opportunity to work in a professional , client-focused environment.

How to apply –

Send your resume and a brief cover letter to admin@weddingalliances.com with the subject line :-

“Application: Senior CRM Executive – Your Name”