Senior Counsellor

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About upGrad

Founded in 2015, upGrad is Asia’s largest integrated Learning, Skilling & Workforce Development organization, offering programs in Data Science, AI/ML, Product, MBA, Digital Marketing & more. With 10M+ learners across 70+ countries and 5100+ employees globally, we are building career outcomes at scale.

Role Overview

The Senior Admission Counsellor is responsible for driving enrollments by counselling potential learners, conducting Video Counselling sessions, and converting qualified leads while consistently achieving revenue targets.

Key Responsibilities

• Engage & qualify assigned leads via calling and CRM inputs.
• Understand learner requirements and recommend suitable programs.
• Conduct impactful Video Counselling sessions to drive conversions.
• Maintain accurate CRM updates and follow-ups.
• Achieve daily/weekly KPIs & revenue numbers.

Eligibility

• 2+ years EdTech sales experience

  (Study Abroad preferred).

• Minimum 1 year stability

  in previous organization.
• Graduation mandatory.
• Proven target achievement record.
• Comfortable working

  6 days/week

  .
• Strong communication, persuasion & rapport-building skills.
• Experience with MS Office & CRM tools.

Why Join upGrad

• India’s No.1 EdTech brand
• Strong incentives & growth pathways
• Award-winning culture & global exposure
• Large-scale impact & rapid career progression

Compensation

Best in industry + attractive performance incentives