SENIOR CONSULTANT - LMS Chennai, Tamil Nadu, India

Location Chennai, Tamil Nadu, India

Job ID R-232023

Date posted 22/07/2025

Job Title: Senior Consultant - LMS

Introduction to role

Are you ready to redefine an industry and change lives? As a Senior Consultant LMS at AstraZeneca, you will be part of a global multi-functional team within Enabling Units IT - Learning IT GITC Chennai. You will function as a Domain Expert in technology on complex global projects, supporting the functionality, configuration, and documentation of Global Learning Tools. Your role will involve partnering with global collaborators to improve organizational capabilities, reinforce processes, and ensure regulatory compliance. You'll conduct Business Process Analysis, design, develop, implement, and evaluate learning tools, while interacting with Senior Leaders and supporting System Administrators. Are you prepared to lead change and make a real impact?

Accountabilities

• Carry out problem management for the learning management solution by identifying, escalating, and addressing root causes.

• Lead resolution of identified problems through various channels and report back to customers.

• Ensure full realization of learning technology benefits through business consulting activities.

• Analyze, validate, and document changes to address business needs cost-effectively.

• Drive end-to-end resolution of problems within validated learning technology systems.

• Chair key meetings with customers to build strong working relationships.

• Maintain documentation to uphold systems validation status.

• Enforce to GxP and SOX regulations and handle deviations appropriately.

Essential Skills/Experience

• Experience of incident management and ability to perform effective Problem management/troubleshooting.

• Learning Management Systems configuration and management.

• Excellent English written, verbal, and interpersonal communication skills.

• Project Management.

• Time management and organizational skills.

• Skilled in Vendor Management.

• Customer service skills.

Desirable Skills/Experience

• Minimum of 2 years implementing, configuring, and maintaining Learning Management Systems within biotech, pharmaceutical, or similarly industries.

• Experience working within validated system environments.

• Experience working with API and Endpoints (e.g., Mulesoft).

• Understanding of GxP and SOX regulations and processes.

• Understanding of eLearning communication protocols (e.g., SCORM, xAPI, AICC), and their interaction with LMS.

• Familiar with continuous improvement processes (e.g., Lean).

At AstraZeneca, we couple technology with an inclusive attitude to cross international boundaries and develop a leading ecosystem. Our diverse teams work collaboratively at scale, bringing together the best minds from across the globe to uncover new solutions. We believe holistically about applying technology, building partnerships inside and out, driving simplicity and efficiencies to make a real difference. Here, our work has a direct impact on patients, redefining our ability to develop life-changing medicines. We empower the business to perform at its peak by combining ground breaking science with leading digital technology platforms and data.

Ready to make a meaningful impact? Apply now to join us on this exciting journey!

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.