Business Targets –
To achieve Business Targets on focused Business parameters like premium, SP/branch activisation, product mix and Persistency thereby contributing to the overall Business Growth and profitability.
- Build effective relationship with the bank partner and become their first preferred insurer
- Plan and achieve business targets through the team of CM, FLS and SPs in the bank
- Ensure to increase SP Activisation and selling of greater NOPs through the Team of CM and FLS for greater distribution of ABSLI products
- Ensure selling of right Product Mix as defined by the organisation to achieve overall business growth and profits.
- Identify and implement new business opportunities within the allocated area to enhance penetration
- Implement activities / programs designed at the organisational level to build great visibility, promote branding and strengthen our relationship with the bank.
- Train and appraise the bank staff on ABSLI products thereby creating a mind space and easy recall for them.
- Ensure right method of business acquisition and absolutely 0 % mis selling
Pre and Post-Sales Support and Service:
To provide efficient and best in class, competitive products and services to both the Bank partner and customers
- Enable the Team of CM to train FLS in order to independently sell ABSLI products by mapping customer needs correctly
- Support the team of CM and FL on closing critical Sales call by demonstrating and mentoring them.
- Support and guide the CM Team to ensure smooth functioning of the internal cross functional Teams and help them to overcome any roadblocks in policy logging and issuance
- Train the team of CM and FLS to carry out end to end process of policy logging and issuance first time right to ensure speedy delivery and 0% leakage
- Establish efficient methods to respond to customer queries and maintain persistency levels.
- Enable Team to cross sell and Upsell ABSLI products as per the customer requirements
Partner relationship Management:
To build and strengthen the relationship with the partner bank and become their preferred partner
- To be equipped with Bank’s product ranges and their key features along with the ABSLI products
- Develop a Team who can support the bank in meeting their business targets
- Pay regular visits to bank branches and meet bank partners.
- Design differential strategies to gain mindshare and product mix basis the potential of the branch
- Help the Bank branches to increase their overall LI pie
- Liaison with our Regional and Zonal Training Team and ensure periodic product training and branding within the branch for bank staff as well as CM and FLS Team
- Design and launch various training programs and appreciation platforms for the bank staff to achieve higher engagement
People Development: To build a highly motivated and productive team.
- Attract, Recruit and Retain Talent in the market, ensure proper handholding and support is provided to the Team.
- Review and Monitor Team’s performance daily, mentor the CM and FLS in the Middle and Low Performance Bucket, encourage and motivate to do well.
- Co-create and implement recognition platforms in order to build a capable and motivated team within the Circle
- Ensure to provide constructive and efficient feedback to the Team and boost their morale for sales
- To ensure performance spread in the Team, thereby creating opportunities for qualifying various R and R contests and initiatives as well as enabling team members to earn incentives and stay motivated.
Focus on Business Quality and Profitability – Achieve Business profitability by focusing on renewals, quality of business and managing costs
- Ensure achievement of profitability and persistency targets for the relationship in the designated zones
- Manage expenses within allowable expense gap
- Plan and manage the renewals and ensure adequate focus is maintained by the sales Team on persistency
- Ensure Business Leakage is within allowable limits.
- Focus and Monitor Product Mix within the Circle, to achieve Channel Targets
