Senior CIAM Engineer

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. The Senior CIAM Engineer will be responsible for the implementation, customization, management of our CIAM solution - Ping Identity Platform (formerly known as ForgeRock). In the role, the incumbent will be working closely with our clients and application teams to understand business requirements, define solutions/strategies and implement them. Below is a summary of tasks expected: Working with clients to develop CIAM strategies, architectures, and implementation plans. Integrate applications to CIAM solution and conduct proof of concepts. Installation, configuration and implementation of CIAM products L3 incident/problem management and assist in obtaining audit artifacts as required. Collaborate with business and technical teams to understand requirements and propose solutions. Documentation of technical requirements, flowcharts, architecture/topology, APIs. The Group IAM External Identity team enables the organization to securely store and manage external identities (e.g. customers and agents) and control their access to applications and services. They have implemented a customer identity and access management (CIAM) solution to support Prudential in this regard. It is a centralized platform to manage external identities and authentication featuring user registration, self-service account management, consent and preference management, single sign-on (SSO), multi-factor authentication (MFA), access management, and directory services. Most notably, the Senior CIAM Engineer will support the delivery of the following initiatives: Integration of enterprise business applications to group CIAM solution. Migration of identities from legacy systems to the CIAM solution. Improve authentication and authorization capabilities of business applications. Enable single sign-on (SSO) to business applications and 3rd party services. Improve resiliency and enhance capabilities of the CIAM solution. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.