Work from Office
Full Time
As Senior Business Analyst - Reporting, you are responsible for providing inputs, analyses and process reports for HR Related Business Operations across multiple domains.
Your primary responsibilities include:
You will furnish data as needed to both the internal business controls team and during audit processes.
Ensure compliance with the client€™s existing standards.
Contribute, through excellent delivery, to high client satisfaction levels with the service to promote positive NPS scores, references, and case studies from the account.
Keep systems updated and send out status notifications as required.
Graduate/Postgraduate (MBA HR is preferred) with 3-5 years of experience in Business/Operations Reporting for any International IT / ITES Company
Strong knowledge of advanced Excel and Macros, SQL Queries, Power BI.
Anticipates and adapts to evolving customer needs, and proactively follows up with key customers to ensure effective resolution and action plans.
Should possess the skill to address challenging customer service issues, demonstrate a high level of numeracy with meticulous attention to detail, and emphasize the importance of teamwork within the role.
Excellent communication skills in English both oral and written.
Self-directed and ambitious achiever, meeting targets effectively.
Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills.
IBM
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