Senior Barista

We are seeking a dynamic Manager + Senior Barista to lead our coffee shop team while delivering exceptional coffee and customer service. This dual role combines managerial responsibilities with hands-on barista expertise.

Responsibilities

Management:

• Oversee daily operations, including staff scheduling, inventory management, and financial reporting.
• Train, mentor, and supervise barista team to ensure high performance and morale.
• Ensure compliance with health, safety, and sanitation regulations.
• Manage customer complaints and ensure a welcoming environment.
• Develop and implement strategies to increase sales and customer satisfaction.

Senior Barista:

• Prepare and serve high-quality coffee, espresso, and specialty beverages.
• Maintain consistency in drink quality and presentation.
• Educate customers on coffee offerings and recommend pairings.
• Maintain and clean espresso machines, grinders, and other equipment.
• Assist in developing seasonal drink menus.

Qualifications

• 3+ years of barista experience, with at least 1 year in a supervisory role.
• Proven leadership and team management skills.
• Strong knowledge of coffee preparation techniques and equipment.
• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Familiarity with POS systems and inventory management software.
• Food safety certification (preferred).

Benefits

• Competitive salary
• Health insurance
• Paid time off
• Employee discounts
• Opportunities for growth

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• Day shift

Ability to commute/relocate:

• Ambala, Haryana: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

• Barista: 5 years (Preferred)

Location:

• Ambala, Haryana (Required)

Work Location: In person