Senior Associate- Property Management & Accounting

About the Role

We are hiring a Property Management Specialist to take ownership of a critical client-facing role within our property operations team. You will be stepping into a position previously managed by a single point of contact, so the ability to operate independently, manage clients confidently, and handle operational tasks efficiently is essential.

This is an in-office role, ideal for someone who thrives in a fast-paced environment, has a high attention to detail, and is comfortable taking initiative with minimal supervision.

Requirements

Key Responsibilities

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  Manage daily property operations including service requests, tenant coordination, vendor communication, and issue resolution.

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  Serve as the primary point of contact for clients, ensuring professional and timely communication.

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  Handle financial-related tasks such as billing, invoicing, and reconciliation tracking.

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  Follow up on deliverables, project timelines, and task completion across internal and external stakeholders.

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  Interpret and apply client-provided documentation to perform duties accurately.

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  Generate weekly/monthly status reports and keep clients updated on progress and issues.

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  Proactively identify and escalate blockers, risks, or delays to internal management.

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  Maintain organized documentation, task tracking, and ensure deadlines are consistently met.

Must-Have Qualifications:

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  Solid understanding of property management operations, tenant/vendor coordination, and maintenance workflows.

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  Basic accounting knowledge (billing, invoicing, reconciliations).

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  Excellent written and verbal communication skills — daily interaction with clients is a key part of the role.

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  Proven ability to work independently, handle client-facing responsibilities, and own the workflow.

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  Strong organizational and time management skills — must be able to juggle multiple deadlines.

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  Comfortable working in a documentation-light environment where SOPs may be limited.

Preferred Skills

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  Prior experience in client-facing roles, particularly within property, facilities, or real estate operations.

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  Familiarity with property management tools like Buildium, AppFolio, Yardi, etc.

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  Ability to manage project updates, reports, and service-level expectations independently.

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  Email Prospecting – Ability to identify and reach out to leads via email.

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  Advanced Canva – For designing property flyers, marketing materials, and internal visuals.

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  Inbox Management – Skilled at managing high-volume email inboxes and prioritizing replies.

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  CRM Management – Experience working with customer databases and tracking follow-ups.

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  Advertising Knowledge – Running and managing property ads across online platforms.

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  Property Listing Creation – Strong copywriting and posting skills for property marketplaces.