Senior Associate, Production Services Application Support Analyst

Senior Associate, Production Support

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Associate, Production support Engineer to join our team. This role is located in Chennai, TN, India.

In this role, you’ll make an impact in the following ways:

Bachelor's degree in computer science engineering or a related discipline, or equivalent work experience required 5-8 years of experience in Level 2 Production support required; experience in the securities or financial services industry is a plus.

Skillset to quickly understand the workflow and triage on the enquiries.

Provide Level 2 Support for application processing and batch loads.

Strong knowledge of AppDynamics, Splunk and other monitoring tools for pro active monitoring and anomaly detection.

Ability to quickly frame the SQL for data research and analysis.

Good understanding on Java code for checking the code flow to verify the logics.

Must have good communication skills to handle the Production incidents and interacting with Business users.

Experience with large financial applications integrated in a distributed setup with various modern technologies.

To be successful in this role, we’re seeking the following:

• Bachelor's degree in computer science or a related discipline, or equivalent work experience required, with advanced degree preferred
• Experience working with RDBMS (Oracle), SQL.
• 5-8 years of experience as Oracle SQL, PL SQL knowledge with application support.
• Should be comfortable with the following technology stack, monitoring tools and processes
• Java or Python will be a plus for triaging the issues.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.