Senior Associate, Global Mobility

What you will do

The Senior Associate, Global Mobility is responsible for providing expert support in managing the relocation and immigration processes for employees, executives, and their families. This includes assisting with visa applications, work permits, residency processes, and providing guidance on the relocation logistics such as housing, schooling, and cultural adaptation.

Key Responsibilities Include:

Immigration Support:

• Advise clients and employees on the appropriate visa or work permit requirements based on the destination country.
• Prepare and submit visa and work permit applications, ensuring compliance with local immigration laws and regulations.
• Maintain accurate records of visa status, renewals, and deadlines.
• Liaise with immigration authorities and legal professionals to resolve issues and expedite processes.
• Keep up to date with changes in immigration laws and policies to provide accurate information to clients and employees.

Relocation Services:

• Provide logistical support for relocating employees and their families (e.g., housing search, moving coordination, settling-in services).
• Assist with temporary accommodation arrangements for employees during the relocation period.
• Advise on cultural integration, local laws, and practical matters (e.g., banking, healthcare, schooling, transportation).
• Coordinate language training, if necessary, to ease cultural transition.

Client/Employee Communication and Support:

• Act as the main point of contact for employees, employers, or clients during the immigration and relocation process.
• Provide clear communication regarding timelines, requirements, and necessary documents.
• Address employee or client questions or concerns related to the immigration and relocation process.

Documentation and Compliance:

• Ensure all documentation is in order and meets the requirements of local immigration authorities.
• Track the progress of relocation and immigration processes, ensuring deadlines are met.
• Maintain confidentiality of personal and sensitive employee information.

Collaboration and Coordination:

• Work closely with HR, legal teams, and third-party relocation service providers.
• Build and maintain relationships with immigration consultants, attorneys, and government authorities.

Post-Relocation Support:

• Assist employees in acclimating to their new location by offering ongoing support, including follow-up services.
• Advise on residency and permanent status options, if applicable.

Win

What we expect from you

• Bachelors degree in international relations, business, HR, or a related field (preferred).
• 2- 4 years previous experience in immigration law, HR, relocation services, or a similar role.
• Knowledge of global immigration laws and relocation practices.
• Strong communication skills and attention to detail.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Proficiency in using HRIS, CRM systems, and Microsoft Office Suite.
• Multilingual skills are a plus (depending on the region served).
• Strong organizational and problem-solving skills.
• High level of discretion and confidentiality.
• Excellent interpersonal and customer service skills.
• Ability to work both independently and in teams.
• Strong analytical and research skills.
• This role is ideal for someone who enjoys working in a fast-paced, multicultural environment and helping individuals navigate complex immigration processes.