Senior Associate - Client Account Lifecycle Management

Successful completion of Custody account openings, modification & closure as per the client AOF

Providing the Custody Market & tax form lodgments where required based on the market requirements

Facilitating Custody client FX standing instruction set up and maintenance where required

Processing of transitions accurately and on time as required

Ensuring successful execution of the Custody transition of assets restructures and successful integration of the clients holdings.

Ensuring the Custody client static are setup ( SWIFT, Internal sites, External Parties) and maintained as per the client needs

Addressing the Custody client queries by liaising with various internal and external parties

To demonstrate a client service ethic in all work produced and in all client interactions

Identifying or adapting implemented process change or projects and will apply all existing procedures including the completion of all checklists

To respond to all queries by other teams or clients as per SLA

Maintain communication to clients and front facing staff where necessary to ensure there is sufficient up to date knowledge in respect of any changes in regulation or policy and procedures

Effectively delegating work and supervising the work effectively

Updating KPI, MIS, SOP, SLA & facilitating the training for associate

Able to multitask and keep calm under pressure

Participate to projects whenever needed and to the tasks that may deemed necessary to continue the growth and development of the Organization

Ability to make difficult decisions quickly and confidently, and will actively involve others in situations where decisions affect them.

Technical Capabilities Macro VBA, MS Office

Organizational Skills - Ability to identify and set priorities, plan and effectively allocate appropriate resources.

Stress Management - Ability to work well under pressure or opposition, while maintaining effectiveness and self-control in the midst of any one or combination of stressors, including emotional strain, ambiguity, risk to self and fatigue.

Skills Referential

Behavioural Skills:

Ability to collaborate / Teamwork

Decision Making

Organizational skills

Client focused

Transversal Skills:

Ability to understand, explain and support change

Ability to develop others & improve their skills

Ability to manage a project

Ability to develop and leverage networks

Ability to manage / facilitate a meeting, seminar, committee, training

Education Level:

Master Degree or equivalent

Other/Specific Qualifications

Certification in Capital market

Certification in MS Excel / VBA

Knowledge of the key functional areas in Investment Banking processes, systems and organization is a plus