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Description
Job Description This role requires a technical expert to support our direct and channel business. This role involves crafting tailored technical bids and solutions, collaborating with account managers, partners, sales, marketing, finance, legal, and HR.The person will be responsible for ensuring written responses are well crafted and created to meet tender requirements. This will ensure they score highly and provide content for business-critical frameworks. For this role you will need to be creative, a team player, detail-oriented, reliable, and self-motivated and have outstanding communication skills. You must be able to master our managed service offerings. In doing so, you will play a leading role with our sales teams. Providing high quality and credible bid responses. Your technical knowledge, writing and interpersonal skills will set you apart from other candidates. Responsibilities Compelling Bids to be submitted in a timely manner by coordinating with different stakeholders. As the person responsible for allocating tasks and setting internal deadlines. Understanding business requirements and know how to map technology/Services. Ability to convey business value or complex technical solutions through your technical responses and graphical designs. Produce professional response documentation. Participate in key review meetings / final document review, content sign-off, and document production Identify and re-work existing pre-written content where relevant under guidance of a senior team members. This includes win and loss reviews, lessons learned and continual improvement. Develop knowledge of business, SHQ services by reading and reviewing previous bid submissions and design documents. Also, by spending time with pre-sales, technical and commercial teams. Own and manage the central Bid Content Library – regularly update, curate, and manage content library to enhance proposal quality and speed. Learn and utilize AI tools and other capabilities as they become available. Standardize and maintain proposal templates and boilerplate content across all major service lines. Support the implementation and continuous improvement of Bid Management SOPs. Work with global teams to ensure technical proposal content remains accurate, current, and aligned with sales strategy. Manage and evolve the confluence knowledgebase used by Pre-sales. Drive the production and updating of content. Location Pune, India Essential Skills The ability to work under pressure and within short deadlines. Proven skills in writing and editing proposal content within a complex technical business environment. Attention to detail. Excellent knowledge of M365, and ideally Copilot. Ability to work independently and confidently. Excellent interpersonal and communication skills and adept at working with multiple stakeholders internationally. To demonstrate an understanding of how an IT Managed Service/Security Service Provider operates. Knowledge of cybersecurity terms such as SIEM, EDR, XDR, Firewalls, Threat Intelligence etc. Familiar with Cloud technologies and platforms such as AWS and Azure. Proven history of working with Managed Security Service Providers (MSSP) Education & Experience Educational qualification: BE or any postgraduate in any stream Candidates should have at least 4-5 years of experience working Pre- Sales/ Bid Management/Technical writing. Any Cyber Security related certifications are highly desired. A desire to learn, harness AI, and to support the creation of better content. Show more Show less
