Posted:13 hours ago|
Platform:
Work from Office
Full Time
About the Role We are looking for strong, independent and innovative problem solvers to join the central control tower for Fulfillment & Experience. Youll work closely with the program managers who lead fulfillment and user/supplier experience charters in order to serve our users better. Youll also lead key initiatives and impactful projects to revamp the very way we approach our users. Your guiding question in this role will be is Meesho the preferred channel of e-commerce for all our customers, small entrepreneurs and users. Youll answer this question every day through user-centric, cost-effective designs and processes. Youll also own the performance metric for Fulfillment and Experience in your charter. What you will do Work closely with cross functional teams to develop new processes for optimizing fulfillment performance and improve the user experience Spearhead business process improvements to positively affect operational efficiencies Own the operational metrics and with ops team to drive ops rigor Identify potential points of continuous improvement to fill in existing process gaps Conduct data analysis to develop insights and identify areas of improvement Engage the Meesho Leadership as active stakeholders during business updates and review meetings What you will need Bachelors / Master's degree from premium insitutes in any discipline 1-3 years of work experience in start-ups/consumer internet companies/management consulting/e-commerce or logistics operations Strong data-driven mindset to solve problems Proven ability to form points of view on business implications Proven track record of defining and driving initiatives with minimal supervision Proficiency in Excel, SQL experience is preferable
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