Senior Associate - Admission & Billing

Job Description:
Manipal Hospitals is seeking a dedicated and detail-oriented Senior Associate for our Admission & Billing department. In this role, you will be responsible for managing patient admissions, ensuring accurate billing processes, and providing exceptional customer service to patients and their families. You will work closely with healthcare providers, insurance companies, and administrative staff to facilitate seamless patient experiences and resolve any billing inquiries or issues. Key Responsibilities: - Oversee the admission process for patients, ensuring all necessary documentation is completed and verified. - Manage billing processes, including insurance verification, patient invoicing, and payment collection. - Collaborate with clinical staff to accurately capture all necessary charges and services rendered. - Address patient and family inquiries regarding billing and insurance coverage, providing clear and timely information. - Maintain accurate records and documentation in compliance with hospital policies and regulatory requirements. - Identify and resolve discrepancies in billing and patient accounts, working with internal departments as necessary. - Assist in the development and implementation of policies and procedures related to admissions and billing to enhance operational efficiency. Skills and Tools Required: - Strong understanding of healthcare admissions and billing processes, including insurance terminology and practices. - Excellent customer service and communication skills, with the ability to interact effectively with patients, families, and healthcare professionals. - Detail-oriented with strong organizational and problem-solving abilities. - Proficiency in using healthcare management software and electronic health records (EHR) systems. - Experience with billing tools and payment processing systems is a plus. - Ability to work collaboratively in a fast-paced environment and manage multiple tasks simultaneously. - Knowledge of relevant healthcare regulations and compliance standards. Qualifications: - Bachelor’s degree in healthcare administration, finance, or a related field preferred. - Previous experience in admissions and billing within a healthcare setting is highly desirable. - Familiarity with medical coding and billing procedures is a plus. If you are passionate about providing excellent service in the healthcare industry and have the skills to manage admissions and billing effectively, we would love to hear from you. Join Manipal Hospitals and contribute to our commitment to delivering high-quality patient care.

• Patient Registration:

• Bed Allocation:

• Pre-Authorization:

• Documentation:

• Coordination:

• Bill Generation:

• Insurance Handling:

• Payment Collection:

• Discharge Billing:

• Refunds & Adjustments:

• Customer Service:

• Reporting:

• Compliance:

• Audit Support:

• Medical & Nursing Teams:

• Pharmacy & Diagnostics:

• Housekeeping & Support Services:

• Service Consolidation:

• Package Verification:

• Discounts & Waivers:

• Claim Finalization:

• Deductibles & Co-payments:

• Approval Follow-up:

• Balance Settlement:

• Receipt Issuance:

• Refund Processing:

• Discharge Summary:

• Billing Clearance:

• System Update:

• Billing Explanation:

• Query Resolution: