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Senior Advisor

Allegis Global Solutions (AGS)

2 - 6 years

|

1 - 6 Lacs

Hyderabad

Posted:4 days ago| Platform:

Apply

Skills Required

Customer Service Calls calling International Voice Process BPO International Call Center US Process Excellent Communication In English Domestic Voice International Voice International BPO International Calling UK Process

Work Mode

Hybrid

Job Type

Full Time

Job Description

Qualifications - External

Should have passed Any graduation/Postgraduation.
Previous experience of working (2+ years) in a Customer Service environment and/or supporting customers in financial difficulty.
Excellent communication/skills both conversational and written (E)
Ability to work using a variety of systems on a computer (E )
Ability to organize work independently and as part of a team (E )
Positive attitude demonstrating teamwork and cooperation towards the achievement of operational goals and addressing barriers to exceptional customer service(E )
Previous experience of working in a Customer Service environment and/or supporting customers in financial difficulty (D).
Deal with an array of complex delinquency situations, employing effective decision-making skills and knowledge when applying resolution tools that best meets the needs of the customer needs (E)
Empathetic approach with ability to build rapport and engender trust.
Committed and enthusiastic to an ever-changing environment to take responsibility for own development, seeking regular feedback and challenging yourself to improve.
Flexible on Shifts/Week off & Hybrid working €

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Allegis Global Solutions (AGS)

Allegis Global Solutions (AGS)

Staffing and Recruitment

Hanover

1000+ Employees

259 Jobs

Key People

Gregory F. Popp

President, Allegis Global Solutions
Michael F. Gentry

Chief Financial Officer
Eric M. McEwan

Chief Operating Officer

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