Senior Admission Counselor

2 - 7 years

7 - 11 Lacs

Posted:4 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are Hiring for Senior Academic Counsellor Role !

Key Responsibilities:

  • Empathetic Communication

    : Handle conversations with patience and empathy, addressing learner concerns effectively and building trust.
  • Counselling & Conversion

    : Persuade prospective learners to attend

    Video Counselling (VC)

    sessions with the goal of guiding them toward enrollment decisions.
  • Administrative Support

    : Maintain accurate records and perform routine administrative tasks using

    MS Office Suite

    and

    CRM platforms

    .

Key Performance Indicators (KPIs):

  • Achieve

    minimum 300 minutes of call talk-time

    daily.
  • Schedule at least 5 Video Counselling (VC) sessions

    per day.
  • Maintain a

    minimum 80% lead connectivity

    rate daily.
  • Meet or exceed weekly revenue targets

    consistently.


.

Requirements:

  • Strong verbal communication and interpersonal skills.
  • Ability to manage conversations with empathy and patience.
  • Persuasive mindset with a goal-oriented approach.
  • Basic proficiency in

    MS Office

    and

    CRM software

    .
  • Prior experience in EdTech or telesales is a plus.

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