Senior Admission Counselor

About Futurense:

At Futurense, Indias fastest-growing AI skilling company, we are dedicated to empowering professionals for the next generation of AI-driven careers. We operate across four strategic verticals: Futurense Uni, Futurense USP, Futurense EUP, and Futurense Campus. You will be closely working with Futurense Uni, where we have partnered with prestigious IITs to equip students and working professionals across India with practical, industry-focused skills. Our mission is to ensure that graduates and professionals are job-ready in AI from day one, effectively bridging the gap between academic knowledge and real-world application.

Role & responsibilities:

Lead Management & Conversion:

• Manage and convert leads for our prestigious B.S/B.Sc. program in collaboration with IIT.

Counselling:

• Provide detailed and insightful guidance to prospective learners via phone, email, chat, and social media.

Sales Funnel Management:

• Oversee the entire sales funneltrack inquiries, resolve student queries, follow up diligently, and manage enrolments and registrations.

High Conversion Rate:

• Achieve high conversion rates from all lead sources (telephonic, forwarded, and referrals) to meet performance targets.

Event Coordination:

• Engage with potential clients by attending events, seminars, and organizing webinars and information sessions.

Client Information:

• Gather and update accurate client information through calls and video sessions and ensure timely updates on the CRM portal.

Operational Monitoring:

• Monitor and ensure the creation of schedules and other operational tasks as per the Turnaround Time (TAT).

Preferred candidate profile

Qualifications:

• Bachelors degree with 6 months to 2 years of relevant work experience. (K12 segment experience is a plus)

Skills:

• Outstanding oral communication and interpersonal skills.
• Excellent listening and comprehension abilities.

Effective Communication:

• Ability to communicate effectively and concisely with prospective clients.

Positive & Outgoing Personality:

• Energetic and positive individual with a strong passion to learn and grow.

Team Skills:

• Strong relationship-building skills and an ability to work well within a team.