Senior Account Manager

The role of an Account Manager is crucial in a fast-paced agency environment. As an Account Manager, you will be responsible for managing client relationships, identifying opportunities for account growth, and ensuring seamless execution of projects. Your strong ownership, strategic thinking, and ability to foster long-term partnerships will be key to success in this role. Your primary responsibilities will include serving as the main point of contact for assigned clients, understanding client objectives, and providing proactive solutions through the agency's services. You will also be expected to identify opportunities for upselling and cross-selling to expand client accounts. Collaboration with internal teams such as design, strategy, and media will be essential to ensure timely and high-quality deliverables. Additionally, you will be required to prepare and present reports, performance reviews, and new proposals to clients. To excel in this role, you must have at least 2-4 years of experience in a digital/creative agency. Proven expertise in client servicing and upselling, along with strong communication and relationship-building skills, are essential. Your ability to effectively manage multiple accounts and meet deadlines is crucial. Comfort with data analysis, pitch decks, and campaign performance metrics will also be advantageous. Overall, the Account Manager position requires a proactive and client-obsessed individual who can thrive in a dynamic agency setting, drive account growth, and enhance client satisfaction and retention.,