Senior Account Manager

Canon India Pvt. Ltd.

Senior Account Manager Enterprise Sales

Location:

Position Purpose

To develop and expand the client base and directly sell Canons full range of products and solutions including:
Copiers, Scanners, Multi-Functional Devices, Software Solutions, Inkjet & Laser Printers, Managed Document Solutions (MDS), Graphic Art Printing, NVS and Camerasprimarily targeting enterprise customers.

Education -

Experience - 4 to 8 years

Skills Required

Customer Focus • Business Acumen • Excellent Communication • Technology Interest • Sales Planning • Probing • Relationship Management • Negotiation • Ability to Influence

Job Duties

• Develop sales plans based on existing accounts, territory potential, and industry vertical opportunities.
  
• Drive penetration in listed accounts and acquire new accounts; build strong stakeholder relationships.
  
• Understand customer environments, office imaging setups, document management needs, and propose relevant Canon solutions.
  
• Maintain a healthy funnel by generating qualified prospects as per sales plans.
  
• Propose and demonstrate solutions including hardware & software; provide POCs when required.
  
• Ensure customer satisfaction and brand loyalty, meeting service expectations.
  
• Update all sales activities on CRM; analyze customer data.
  
• Support execution of orders, manage project delivery and change management.
  
• Assist with outstanding collections and ensure required contractual compliances.

Desired Competencies

• Innovation & Creativity:

  Introduces improvements or new ideas to add organizational value.

• Teamwork:

  Encourages collaboration with humility, respect, and openness.

• Communication:

  Communicates clearly; listens first and ensures the message is understood.

• Result Orientation:

  Achieves targets with accountability, continuous improvement, and gap analysis.

• Customer Focus:

  Builds valuable customer relationships, ensures delight within company policies.

• Professionalism & Core Values:

  Understands and follows Canons Code of Conduct and guiding principles.