Role & responsibilities To develop client base and sell product category of all Canon products and solutions - Copiers, Scanners, Multi-Functional Devices, Software Solutions, Inkjet & Laser printers, Manage Document Solution (MDS), Graphic art printing, NVS and Camera. Will be required to do direct selling to the Enterprises. Job Duties Create a sales plan based on existing accounts, potential in different verticals and territory Responsible for planning penetration in listed accounts or finding new accounts, establishing connection with key stakeholders and build relationships Reach out to customers to understand their organization, existing set up on office imaging infrastructure, document management solutions and their current or upcoming needs where Canons products and services would be useful Generate prospects, keeping the funnel healthy as per sales plan Propose solution for their office imaging needs- both hardware and solutions, give demonstration or proof of concept Ensure customer service and satisfaction as per clients expectation, build brand loyalty Update sales activities on CRM, analyze customer data. Support in execution of the orders received and be accountable for the project management and change management. Support in outstanding collection and any other compliance needs emerging from contracting
To drive direct sales of Canon's Office Imaging Products and Solutions to enterprise customers. This includes offerings such as: Copiers Scanners Multi-Functional Devices (MFDs) Software Solutions Managed Document Solutions (MDS) Network Video Solutions (NVS) Educational Qualifications: Any fresher with minimum 50% throughout academic qualifications. Graduation is mandatory. Experience Required: Freshers Key Skills Required: Excellent oral and written communication Relationship management Customer focus and client orientation Influencing and persuasion abilities Problem-solving mindset Resilience and ability to handle rejection Teamwork and collaboration Effective time management Job Responsibilities: Sales & Lead Generation Cold calling to generate leads and build a database of potential customers Identify business prospects through market research and outreach Customer Engagement Maintain and strengthen relationships with existing clients Understand customer organizations and office imaging infrastructure Solution Selling Recommend hardware and software solutions aligned with customer needs Provide accurate quotations, negotiate pricing and terms, and close deals Market Intelligence Collect competitor and market data to support strategic selling Maintain a sales funnel to track potential future opportunities Sales Administration Record sales and order details in CRM or internal systems Assist in collections and managing outstanding receivables Desired Competencies: Strong interpersonal and communication abilities Commercial awareness and product knowledge Ability to develop and sustain client relationships Proficiency in Microsoft Office (Word, Excel, Outlook) Familiarity with CRM tools and sales tracking systems
The position is responsible for hands-on repair and installation of the complete range of multifunction devices and software solutions. Education: Engineering / Diploma in Electronics / Electronic & Communication, ITI, BSc, BCA, BTech Mechanical and related fields. Experience: 1 to 8 years of relevant experience in field service of electronic devices. Industry Preference: Hi-Tech / Office Automation / IT. Job Duties: Installation & Maintenance of Multifunctional Devices and Software Solutions : Understand the IT setup of the customer site, support in the POC, and provide demos Timely installation of new products and training of administrators Understand product issues and use specialized training to resolve customer complaints Coordinate with HO/Central Warehouse/Sales/Service team for spare parts Responsible for quality of calls, achieving expected productivity, and Turn-Around-Time (TAT) Customer Support: Build good relationships with clients to improve retention and satisfaction Assess needs, probe, and enhance contract penetration with customers Monitor and improve print volumes in the assigned territory Identify sales opportunities and participate in account management reviews with clients Desired Competencies: Innovation & Creativity: Analyze existing processes & practices from an improvement perspective Suggest effective changes and recognize new ideas Shortlist ideas, analyze pros and cons by integrating information Communication: Articulate with clarity of situation Understand & share context Listen actively, repeat, paraphrase, and seek feedback to ensure understanding Result Orientation: Set stretched goals aligned with departmental objectives Deliver results as per timelines and find ways to overcome challenges Display accountability and commitment to learning and self-development Customer Focus: Determine customer needs through clear communication Build relationships with politeness and promptness Go the extra mile to delight customers while adhering to company policies Physical Demands: Mobility: Frequent movement within the office and customer sites, hand/wrist/finger movement while using laptops or giving product demos Vision: Making decisions based on visual cues, reading documents, emails, and reports Hearing: Making decisions based on auditory inputs, listening to stakeholders in meetings and calls Cognitive: Complex decision-making related to people interactions and business deals. Speech: Clear communication with employees and customers. Work Environment: Office-based and field service roles Interactions with customers, internal teams, and external stakeholders Requires flexibility, travel, and customer-centric mindset Reasonable accommodations can be made for individuals with disabilities Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel working within this job title.