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Shining Stars Institution & travels
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Seller Support Executive

Seller Support Executive

Shining Stars Institution & travels

1 - 5 years

3 - 4 Lacs

jaipur

Posted:1 week ago| Platform:

Apply

Skills Required

international voice process inbound voice process customer support customer service bpo customer service bpo voice customer care voice process voice support international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Job Seekers,

Greetings from Shining stars ITPL

Job Title: Seller Support Associate

Location:

Work Mode:

Requirements

Education:
Graduate (any stream).
Experience:
Minimum
1 year
in seller support/customer support/international process Experience Mandatory.
Age Limit:
Up to
30 years
.
Excellent written and verbal communication skills.
Strong problem-solving ability.
Comfortable with rotational shifts and week offs.

Compensation & Benefits

For 1-2 years experience:

CTC:
40,000
In-hand:
~35,000

For 2+ years experience:

CTC:
44,000
In-hand:
~40,000
Includes
PLI of 10,000

Other Benefits:

Relocation benefit
14 days accommodation
for outstation candidates
Cab facility during odd hours
5 days working
2 rotational week offs

Key Responsibilities

Provide high-quality support to international sellers via phone, email, or chat.
Resolve queries related to orders, payments, returns, and platform policies.
Maintain service-level metrics, including accuracy and customer satisfaction.
Collaborate with internal teams for escalations and issue resolution.
Ensure adherence to process guidelines and international support standards.

How to Apply

Interested candidates meeting the criteria can apply immediately.

Vahida Khan - 9956739953

Anuj - 9214602997

Palakshi - 8630365298

Best Regards,

Vahida Khan

Executive-HR

Shining stars ITPL

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