Seller Support Executive

About Us:

Bizz Booster Pvt. Ltd is an ISO 9001:2015 certified Ecommerce Service Provider, web development, and digital marketing service provider company in Jaipur (Rajasthan) India. We boost seller accounts with Eye-catching designs, attract followers, and build brand awareness by posting A+ content We provide complete E-commerce solutions for all big brands like Amazon, and Flipkart, and earn appreciation for the same. We are an authorized partner of Amazon, Meesho, Jiomart and Flipkart.

Position: Seller Support Executive
Department: Customer / Seller Support

About the Role

The Seller Support Executive helps sellers with their problems related to orders, payments, listings, and using the platform. The goal is to provide quick, correct, and friendly support so sellers can run their business smoothly.

Key Responsibilities

• Talk to sellers through phone, email, or chat and answer their questions.
• Help sellers with issues related to orders, deliveries, payments, returns, and product listings.
• Guide sellers on how to use the seller dashboard/tools.
• Check and update tickets in the system (CRM).
• Solve problems quickly or send them to the right team if needed.
• Follow company policies while giving solutions.
• Keep accurate records of each interaction.
• Meet daily targets like response time, quality, and customer satisfaction.
• Provide a positive experience to all sellers.

Required Skills

• Good communication skills (spoken and written).
• Ability to understand seller problems and provide solutions.
• Basic computer skills (email, Excel, CRM tools).
• Ability to multitask and manage time well.
• Basic knowledge of e-commerce processes (training will be provided).
• Patience and problem-solving ability.

Qualifications

• Any graduate (preferred, but not always required).
• Candidates with customer support experience can apply.

Why Join Us?

• Friendly work environment
• Training and growth opportunities
• Chance to work in the fast-growing e-commerce sector

What we offer :

A competitive salary

The chance to work in a creative, dynamic and rapidly growing sector.

6 days working, Sunday will be fixed off, One Paid Leave

Office time : 9:30 am to 6:30 pm Office

Location :

2nd Floor, No B5, Subash Nagar Shopping Centre, near Airtel Office, Subash Nagar, Shastri Nagar, Jaipur, Rajasthan 302016

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Flexible schedule
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off

Work Location: In person