We are hiring! Please share your CVs with reena@squaredcircle.in Summary: About this role: We are looking for a fresh mind and naturally creative. The Person needs to learn things faster and stay updated with the latest design trends and technologies. We need a responsible and accountable person. Responsibilities: • You will be assisting in creating visually appealing graphics for various platforms, including websites banners, social media post, print materials design, and corporate communications designs. • Collaborate with senior designers and other team members to develop and execute design concepts. • Image editing skill, image high-end retouching and image manipulation capability is a must to have for this role. • Utilize your artistic skills in drawing, painting, and other forms of artwork to enhance corporate design projects and client design requirement. • Contribute to brainstorming sessions and provide creative input for design projects. • Ensure all designs align with brand guidelines and project requirements. • Communicate effectively with team members and other team manager to understand design goals and should be able to deliver high-quality work. • Stay updated with the latest design trends and techniques to continuously improve your skills. • Show a willingness to learn quickly and take on new challenges. • Basic understanding on video edits and GIF animation is must. Qualifications: • Bachelor's degree in Graphic Design, Visual Arts, or a related field. • Minimum 2+ years of work experience is must. • Strong portfolio showcasing your creative work, editing work, including drawings, paintings, icon creation and graphic design projects. • Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant tools. • Excellent communication and collaboration skills, with the ability to work effectively in a team environment. • Attention to detail and a keen eye for aesthetics and visual composition. • Ability to be flexible with shift time, urgent task and meet deadlines in a fast-paced environment. • Willingness to learn quickly and adapt to new challenges.
We are hiring! Please share your CVs to [HIDDEN TEXT] Experience: 0-2 Years Job Overview: We are seeking an English Customer Support Representative to handle both voice and non-voice interactions. This role requires a professional with strong communication skills, patience, and problem-solving abilities. The ideal candidate will be able to respond to customer inquiries, resolve issues, and provide top-notch service in English, across various communication channels, including phone, email, and chat. Key Responsibilities: Voice Support : Respond to inbound customer calls in a professional and friendly manner, addressing inquiries, complaints, and technical issues. Provide clear, accurate, and timely information regarding products and services inEnglish. Assist customers in troubleshooting problems and guiding them through solutions over the phone. Maintain a high level of service excellence on all calls. Non-Voice Support : Handle customer support requests via email, live chat, and other digital channels, ensuring prompt and accurate responses. Maintain thorough documentation of customer interactions and resolutions in English. Collaborate with other departments (e.g., technical, sales, or billing teams) to address complex customer issues. Issue Resolution : Effectively resolve customer issues in a timely and professional manner, ensuring customer satisfaction. Identify recurring issues and collaborate with the appropriate teams to suggest improvements. Multitasking and Efficiency : Manage multiple customer inquiries simultaneously across voice and non-voice channels without compromising the quality of service. Maintain key performance metrics such as response time, resolution time, customer satisfaction, and first call resolution. Knowledge Management : Stay up to date with the companys products, services, and policies. Provide accurate feedback to management on common customer issues or areas for improvement. Requirements: Language Proficiency : Fluent in English (written and spoken), with the ability to communicate clearly and professionally in the language. Experience : Previous experience of 0-2 years in customer support or a related field is required. Experience handling both voice and non-voice customer interactions (calls, chats, emails) is a plus. Skills : Strong communication and active listening skills. Excellent problem-solving abilities and attention to detail. Ability to work efficiently under pressure and in a fast-paced environment. Ability to multitask and manage time effectively. Empathy and patience when dealing with customer concerns. Technical Skills : Familiarity with customer support software (e.g., CRM, chat tools, etc.) is a plus. Basic knowledge of troubleshooting and technical support is advantageous. Working Hours : Flexibility to work in shifts, including evenings, weekends, and holidays if required. Show more Show less