About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!
SDE 2 – Backend Engineer
Responsibilities:
System Design & Development:
Architect and implement clean, modular, and scalable backend services using Java
, Spring Boot
, and modern microservice principles.Database Management:
Design efficient database schemas and write optimized queries for RDS (MySQL/PostgreSQL)
and, optionally, NoSQL
databases like Elasticsearch
, MongoDB
, or DynamoDB
.Messaging & Event-Driven Systems:
Integrate Kafka
or RabbitMQ
to build robust and loosely-coupled event-driven architectures.Caching Strategies:
Leverage Redis
or Memcached
to implement high-performance caching strategies for scalable and low-latency systems.Distributed Systems:
Contribute to the design of distributed, resilient systems that can handle high throughput and concurrency.Performance Optimization:
Profile and tune backend performance across databases, APIs, and infrastructure.Testing & Code Quality:
Write clean, maintainable code with comprehensive unit and integration tests
to ensure reliability and stability.Startup Environment:
Thrive in an agile, collaborative environment and take ownership of end-to-end feature delivery.
Requirements:
- 3+ years of hands-on backend development experience in a
product-based company
(preferably SaaS
). - Strong expertise in
Java
and Spring Boot
ecosystem. - Solid understanding of
Relational Databases
(RDS, MySQL, PostgreSQL). - Experience with
Apache Kafka
or RabbitMQ
for building asynchronous, decoupled systems. - Proficiency with
Redis
or Memcached
for performance tuning and data caching. - Strong problem-solving skills and ability to work independently in a
fast-paced
, startup-like
environment. - Passion for writing clean, readable, and efficient code with strong testing discipline.
Additional Skills:
- Prior experience working in a
high-growth startup
for 2+ years. - Exposure to
AI/ML-integrated solutions
or interest in working alongside data science teams. - Experience with infrastructure automation, monitoring tools, or observability stacks.
- Familiarity with
NoSQL
systems like Elasticsearch
, MongoDB
, or DynamoDB
. - Knowledge of
CI/CD pipelines
, Git
, and modern development practices. - Hands-on experience in
containerization
technologies: Docker
, Kubernetes
, or AWS ECS/GKE
.
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.