SCM COE- Capability Lead - Associate/ Senior Director

Role - COE Capability Lead

Designation - Associate/Senior Director

No. of Positions - 3

POSITION SUMMARY

The SCM COE Capability Lead is a strategic leader responsible for elevating supply chain performance through advanced analytics, process governance, and planning excellence. This role drives visibility, maturity, and execution of core planning processes by leveraging data science, planning systems, and stakeholder collaboration to deliver measurable business impact. The role also plays a critical part in enabling people, transforming work, providing governance and expertise, and driving innovation across the supply chain.

OVERALL JOB RESPONSIBILITIES

A significant portion of this role is project-based, meaning the SCM COE Capability Lead will not only manage ongoing responsibilities but also lead and deliver high-impact, cross-functional projects. These projects may vary in scope—from digital transformation and analytics initiatives to process redesign and capability building—and will require agility, strategic thinking, and strong stakeholder engagement.

Key Responsibilities:

1. Analytics & Planning Excellence

• Deploy advanced analytics to improve forecast accuracy, inventory health, and service levels
• Translate complex data into actionable insights using Power BI and planning systems (SAP IBP, ECC, others)
• Drive data science initiatives to support SCM-wide optimization

2. Process Governance & Maturity

• Lead process maturity efforts across the SCM function
• Ensure execution excellence through KPI frameworks, governance routines, and digital tools
• Implement business process management and capability maturity modelling

3. Stakeholder Engagement & Change Leadership

• Align planning strategies across functions through strong stakeholder engagement
• Lead cross-functional projects and change initiatives
• Facilitate Communities of Practice (COPs) and promote analytics literacy

4. Capability Building & Team Development

• Mentor teams in planning, analytics, and process improvement
• Develop and execute learning and development strategies for SCM roles

5. Innovation & Digital Transformation

• Champion innovation and digital transformation initiatives
• Support configuration and deployment of digital SCM solutions
• Scout and engage with technology vendors to enable SCM solutions

Experience: Total 10-14 Years

5-8 years experience in supply chain, with the focus on planning, analytics, systems

Education

Bachelor’s or Master’s degree in Supply Chain Management, Business Administration, Data Science, Engineering, or a related field - MBA preferred

Knowledge and Skills

• Deep understanding of core supply chain planning processes (S&OP/S&OE, demand/supply planning, inventory optimization)
• Advanced proficiency in data analytics and visualization tools (Power BI, Excel, Python – nice to have)
• Strong command of planning systems and ERP platforms (SAP IBP, ECC, APO)
• Knowledge of business process frameworks and capability maturity modelling
• Familiarity with agile project management and digital transformation practices
• Interest or experience in AI/ML applications in supply chain (e.g., scenario/predictive analytics)

Leadership/Managerial Attributes

• Strong stakeholder management and change leadership skills
• Ability to lead cross-functional teams and drive alignment across functions
• Skilled in mentoring and developing talent in planning, analytics, and process improvement Strategic thinking with a focus on measurable business impact
• Effective communicator and facilitator across global and local teams
• Ability to work independently without frequent supervision