Choosing Capgemini means choosing a place where you’ll be empowered to shape your career, supported by a collaborative global community, and inspired to reimagine what’s possible
.
Join us in helping the world’s leading aerospace organizations deliver high-quality technical documentation and engineering services that ensure safety, compliance, and operational excellence.
Your Role
As a Service Bulletin (SB) Author – Aerospace Technical Publications, you will play a key role in creating and revising Service Bulletins in alignment with Airbus standards and customer requirements. You’ll collaborate with engineering teams, utilize advanced authoring tools, and ensure timely, high-quality delivery of technical documentation.In this role, you will:
- Create and revise Service Bulletins (SBs) based on SBO requirements.
- Perform configuration analysis to identify pre- and post-modification drawings.
- Apply Airbus standards such as S1000D, iSpec 2200, and ASD-STE100.
- Conduct technical analysis of criteria and associated data sources.
- Utilize SAP PCS and authoring tools like SAMM, DACAS, TAKSY, GIDOCA, GYPSY, Airn@v, ZAMIZ, PASS SSCI, and APS.
- Analyze aircraft zones and access to define work locations.
- Follow the authoring process as per the Quality Plan and ensure RFT (Right First Time) delivery.
- Estimate timelines and commit to realistic delivery schedules.
- Engage in customer communication to resolve queries.
- Perform mock-ups and authoring using Arbortext or Epic Editor.
- Maintain KPIs, OTD (On-Time Delivery), and documentation quality.
- Understand workflow processes including quality checks, INC, and DCR.
- Apply root cause analysis techniques like 5 Why and 8D for NCRs.
Your Profile
- B.E / B.Tech in Aeronautical Engineering
- OR B.E / B.Tech in Mechanical Engineering with aerospace industry exposure
- OR AME certification with experience in airline operations and SB authoring
- Strong understanding of Airbus documentation standards and tools
- Excellent communication and collaboration skills
- Proactive, detail-oriented, and committed to quality and timelines
What You’ll Love About Working Here
We offer a flexible work environment that supports remote work and work-life balance. You’ll be part of a diverse and inclusive team that values innovation, continuous learning, and technical excellence. With access to global aerospace projects and cutting-edge tools, you’ll have the opportunity to grow your career in a dynamic and supportive setting.
About Us
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous vehicles to next-gen aircraft, our experts deliver unique R&D and engineering services across industries.Capgemini is a global business and technology transformation partner, helping organizations accelerate their dual transformation to address evolving needs. With a 55-year heritage and deep industry expertise, we are trusted by clients worldwide to deliver end-to-end solutions—from strategy to operations. Our 360,000+ team members in over 50 countries are driven by the purpose of unleashing human energy through technology for an inclusive and sustainable future.
