SAP Payroll/HCM Support/Software Engineer

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Software Engineer.

In this role, you will:

• Providing HR system functional support at a global level for a variety of task; including but not limited to:

• Assist payroll users in processing production Payrolls and resolve payroll queries raised by business/operations with-in agreed timelines.

• Prepare detailed analysis report and share with technical/Functional teams (Tier-3) to facilitate defect fixing.

• Ensuring the payroll manuals/SOPs/KBA is relevant, up-to-date and is always used.

• Prioritization of workload of assigned tasks on a day-to-day basis and share knowledge with the team members.

• Assisting other team members to further troubleshoot and analyse technical issues.

• Should focus on process/service improvement opportunities with an aim to make the process more efficient and error free.

• Promote standardization of processes across regions which falls under the scope of Tier-2 BAU support.

• Should be vigilant on BAU processes, identifying any risks and propose solutions/work around.

• Applicant should be flexible to work in shifts including weekend support based on business requirements.

To be successful in this role, you should meet the following requirements:

• Excellent English spoken and written communication.
• Good Understanding of SAP HCM Personnel Administration, Info types and Payroll configuration.
• Detailed understanding of EC-Payroll calculation process which includes payroll clusters, retro-calculation, taxation, claims processes etc. is required including Payroll process models, payroll schemas and payroll calculation rules (PCRs).
• Provide support to SAP HCM/Payroll Modules in a multi country payroll processing environment, preferably using new technologies like Success factor’s EC Time Management and EC Payroll.
• Knowledge on integration between EC and ECPY and prior experience of resolving Employee master data replication issues using Point-to-Point (P2P) integration and executing payroll using Payroll control center is a plus.
• Knowledge in SF EC Timesheet, Time Off, EC Integration Center/ORD Reports to be able to build, run, schedule and monitor the integrations is desirable
• Strong understanding of SAP payroll localization knowledge of Mexico, USA, UK, MENA, HK and CHINA is desirable.
• Should be able to build good client relationship and Sharing knowledge with team members.
• Good Understanding of Microsoft Office tools like excel and Power point.
• Basic knowledge using Splunk tool for monitoring integrations, Experience with Control-M scheduler for monitoring integrations & Interfaces in Mainframes environment is a plus.
• Basic knowledge of file transmission/transformation knowledge in integration environments.
• Should be able to Monitor system health checks across HR Applications using monitoring tools and respond to any system alerts.
• Respond to application support escalations by Performing root cause analysis and providing swift resolutions.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSDI