SAM Pro ServiceNow ITAM SME ServiceNow SAM Developer

Location - Pune/Mumbai/Hyderabad/Chennai/Bangalore/Noida
Experience - 6- 10 Years
Role: SAM Pro ServiceNow ITAM SME ServiceNow SAM Developer

Requirements

Design develop and implement customized solutions within ServiceNow for assigned modules SRESPMHAMSAM

Collaborate with stakeholders to gather and analyze business requirements and translate them into technical solutions

Configure and customize ServiceNow applications workflows and modules based on best practices

Support integration of ServiceNow with other ITSM and ITOM tools

Solid understanding of software license models and hardware lifecycle management

Perform system administration upgrades and maintenance of the ServiceNow platform Troubleshoot issues and provide timely resolutions to minimize downtime

Develop and maintain documentation for configurations processes and procedures Provide training and support to endusers and administrators

Participate in continuous improvement initiatives for ITSM processes

Stay uptodate with ServiceNow features enhancements and industry best practices

Required Skills Experience

Strong experience 4 years in ServiceNow platform development and administration

Handson experience in any one or more of the following modules HAM Hardware Asset Management
SAM Software Asset Management

Experience with ServiceNow scripting JavaScript Jelly RESTSOAP integrations workflows and UI policies

Knowledge of ITSM ITOM and IT asset management concepts

Familiarity with ServiceNow upgrade and patching processes

Ability to work in AgileScrum teams Strong problemsolving analytical and communication skills

Job Type: Contract

Work Location: In person