Job Title: Salesforce Technical Business Analyst About The Job: Duration: 12 Months Location: PAN INDIA Timings: Full Time Notice Period: within 15 days or immediate joiner Experience: 0-3 years Job Description Analyse business rules & process with the business stakeholders to refine requirements and make recommendations Collaborate with business stakeholders to gather, document, and prioritize business requirements related to Salesforce implementations and enhancements. Translate business requirements into detailed technical specifications, including data models, workflows, process diagrams, and user stories. Work closely with developers and administrators to ensure the successful implementation of Salesforce solutions, including configuration, customization, and integration tasks. Perform thorough testing and quality assurance to validate the functionality of Salesforce solutions and ensure alignment with business requirements. Provide ongoing support and training to end users, including troubleshooting issues, resolving technical challenges, and delivering user training sessions. Continuously evaluate and recommend opportunities for process improvement, system optimization, and enhanced functionality within the Salesforce platform. Provide innovative and creative solutions to meet requirements including design and configuration Collaborate with developers to test and verify that solutions will meet the business requirements Be responsible for the management of all Asia Pacific user stories to ensure they are delivered based on business prioritization Participate in UAT, developing test scenarios, bug reporting and issue investigation Collaborate with developers to test and verify that solutions will meet the business requirements Work closely with both internal and external stakeholders to ensure best practice design and implementation of the Salesforce system Requirements An understanding of Salesforce development in an agile environment Ability to interpret user business needs and translate them into application and operational requirements Hands on experience configuring Salesforce Sales Cloud, including workflows, flows, validation rules, and security controls Proven ability leveraging analytical and problem-solving skills in a fast-paced environment Ability to quickly ramp up on new clients, their business needs, and technologies Ability to juggle and prioritize multiple tasks within a collaborative team environment Demonstrates flexibility and willingness to do what it takes to get the job done Drive and desire to learn and grow both technical and functional skill sets Salesforce Certifications Minimum Requirements Advanced Administrator Business Analyst Platform App Builder Platform Developer 1 Sharing & Visibility Architect Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC) Salesforce Certifications Minimum Requirements Advanced Administrator Business Analyst Platform App Builder Platform Developer 1 Sharing & Visibility Architect Show more Show less