Salesforce Functional Consultant

GiGa-Ops Global Solutions is a leading provider of innovative technology solutions, specializing in helping businesses leverage Salesforce for enhanced operational efficiency. Our mission is to empower clients through transformative technology that aligns with their strategic objectives. At GiGa-Ops, we value collaboration, integrity, and excellence, fostering a work culture that prioritizes professional growth and the well-being of our employees.

• Collaborate with stakeholders to gather and analyze business requirements.
  

  Should have more than 4 years of working experience in Utilities

  Should be proficient in Utilities business

  Should have over all understanding of pricing, quotation, billing and CRM business processes

  Experience of working as Salesforce functional consultant in leading at-least 2 end to end implementations.

  Excellent interpersonal and communication skills

  Well versed with Salesforce Architecture

  Should be able to convert business requirements in to business and technical design documents

  Able to run customer workshops, manage the requirement sessions and document them.

  Work with technical team to support the build.

  Support testing team

  Should be able to lead the functional team



• Design and configure Salesforce solutions tailored to meet client needs.


• Develop functional specifications and detailed design documents.


• Oversee the execution of Salesforce projects from inception to completion.


• Conduct workshops and training sessions for end-users.


• Implement data migration strategies to ensure seamless transition.


• Create and manage workflows, process builder, and validation rules.


• Ensure system integrity through thorough testing and quality assurance processes.


• Assist with user acceptance testing to validate solutions meet business needs.


• Provide ongoing support and optimization of Salesforce functionalities.


• Act as a liaison between technical teams and business stakeholders.


• Document system designs, processes, and training materials.


• Stay updated with Salesforce releases and functionality enhancements.


• Participate in continuous improvement initiatives to enhance solution delivery.


• Support change management processes within client organizations.

• Bachelor s degree in IT, Computer Science, or a related field.


• Minimum of 5-13 years of experience as a Salesforce Functional Consultant.


• Proven experience with Salesforce implementation and customization.


• Strong understanding of business processes and requirements gathering.


• Salesforce certifications (e.g., Administrator, Consultant) preferred.


• Experience with data migration tools and techniques.


• Hands-on knowledge of Salesforce features and functionalities.


• Excellent communication and interpersonal skills.


• Ability to work effectively in a team environment.


• Strong analytical and problem-solving skills.


• Experience with Agile project management methodologies.


• Familiarity with Apex, Visualforce, or Lightning components is a plus.


• Ability to manage multiple priorities and meet deadlines.


• Willingness to travel as needed for client engagements.


• Strong documentation and presentation skills.