Salesforce Communication Cloud Developer

Job Description:

Profile: Salesforce Communication Cloud Developer

Locations: Indore

Experience: 3–5 years

Position Summary

We are looking for a Salesforce Communication Cloud Developer with 3–5 years of Salesforce development experience, including hands-on expertise in Communication Cloud (or Industries Cloud/Vlocity). The developer will be responsible for building, customizing, and integrating solutions to support Lead-to-Quote processes and ensure seamless data flow across systems.

Key Responsibilities

• Design, develop, and maintain OmniStudio components (FlexCards, DataRaptors, Integration Procedures, OmniScripts).
• Build custom Lightning Components (LWC/Aura), Apex classes, Triggers, and Flows to extend Communication Cloud functionality.
• Implement approval workflows, validations, and automation aligned with business requirements
• Develop and support API integrations (REST/SOAP) with MuleSoft or other middleware.
• Enable bidirectional synchronization for Leads, Quotes, Contracts, Orders, Invoices, and Assets.
• Work on multi-entity and multi-currency configurations.
• Ensure compliance with security standards including RBAC and OAuth2 authentication.
• Write unit tests (75%+ coverage) for all Apex classes and triggers.
• Participate in CI/CD pipeline setup with version control and automated deployments.
• Work closely with functional consultants, QA engineers, and integration teams to deliver high-quality solutions.
• Provide technical documentation for all customizations and integrations.

Required Skills & Experience

• 3–5 years Salesforce development experience, with minimum 1 year in Communication Cloud / Industries Cloud (Vlocity).
• Strong knowledge of Salesforce Sales Cloud and Lead-to-Quote process.
• Hands-on expertise in:
• OmniStudio (FlexCards, OmniScripts, DataRaptors, Integration Procedures).
• Apex, LWC, SOQL/SOSL, Triggers, Batch Classes.
• API Integration (REST, SOAP).
• Experience with multi-entity/multi-currency setups.
• Salesforce certifications preferred:
• Platform Developer I (mandatory)
• Platform Developer I (Good to have)
• Communication Cloud Accredited Professional (or Vlocity certs).

Soft Skills

• Strong problem-solving and debugging skills.
• Good communication and ability to work in an agile/sprint-based environment.
• Self-driven and detail-oriented with focus on code quality and scalability.

About Company:

5 Exceptions software solutions private limited is an offshore software development company run by a 10+ year experience team. We are a software development team with extensive experience in developing amazing products, websites and mobile apps. The company is having expertise in the different technology spectrum. We provide a better work environment to grow technically and professionally.

For more info, please visit our website: https://5exceptions.com/

Interested Candidates can share their CV through email ID: recruitment@5exceptions.com or you can share Via WhatsApp - 6269463379/ 9329796665 /7780322967

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹1,041,128.48 per year

Benefits:

• Health insurance
• Internet reimbursement
• Provident Fund

Ability to commute/relocate:

• Indore, Madhya Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Communication Cloud: 1 year (Preferred)
• Vlocity Cloud: 1 year (Preferred)
• Salesforce Developer: 3 years (Preferred)

Language:

• English (Preferred)