Salesforce Business Analyst - Retail Assets

Role & responsibilities

We are seeking to hire an experienced Salesforce Business Analyst to join our company. As a Salesforce Business Analyst, you would analyze business processes, gather requirements,

document Salesforce solutions, and manage projects.

You will translate the requirements into soluon design document with the help of technical team.You are expected to have excellent knowledge of Salesforce plaorm and how it works in

integraon with other applicaons to meet business requirements. You will be the go-to person

when it comes to communicaon between IT and business stakeholders.

Posion Responsibilies

• Coordinate with business stakeholders to idenfy business requirements.
• Ensure that business requirements are mapped to the funconal specificaons and

prepare funconal specificaon document with traceability to BRD.

• Manage various salesforce projects, including gathering informaon, planning, and

execung projects.

• Maintain a funconal grasp of the business requirements and project soluons.
• Plan and monitor scope by ensuring that needs are within the SOW's scope and

communicang any variances for inclusion in the change control process.

• Create a requirements management strategy for the project, which describes, the process

for elicitaon, documentaon standards, and formats.

Qualificaons and Experience Requirement

• Qualificaons Essenal
• Salesforce Admin cerficaon
• Salesforce Sales Cloud Consultant
• Salesforce Business Analyst

Skills

Skill and behavioural competencies Attribute

• Excellent interpersonal and organizaonal abilies, as well as the ability to communicate successfully with both technical and non-technical customers.
• Excellent knowledge of Sales Cloud, Service Cloud, Experience Cloud
• An analycal problem solver who knows and employs all declarative automaon and Salesforce ecosystem features.
• Eliciting requirements
• Excellent documentation skills
• Knowledge of Salesforce platform and experience in working in a similar role for Salesforce projects is desired.
• Ability to multi task, meet deadlines and stay calm under pressure.
• Interest in studying and learning new things.
• Project management and tracking