Salesforce Business analyst

Aptita

4 years

12 - 13 Lacs

mumbai metropolitan region

Posted:1 day ago| Platform:

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Skills Required

salesforce analyze design analysis support onboarding service data model integration communication management agile scrum certification

Work Mode

On-site

Job Type

Full Time

Job Description

Junior Business Analyst (Salesforce Core) – 2–4 years

Key Responsibilities

Gather, document, and analyze business requirements from stakeholders.
Translate functional requirements into user stories and acceptance criteria.
Collaborate with Salesforce architects and developers to design scalable solutions.
Conduct gap analysis and recommend process improvements leveraging Salesforce capabilities.
Support UAT, release validation, and user onboarding activities.
Maintain product backlog and ensure continuous alignment with project goals.

Skills & Qualifications

Proven experience as a Business Analyst on Salesforce Core (Sales, Service, or Experience Cloud).
Strong understanding of Salesforce data model, process flows, and integration capabilities.
Excellent communication and stakeholder management skills.
Experience with Agile methodologies (Scrum) preferred.
Salesforce certification (Admin or BA-related) is a plus.

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