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Salesforce Business analyst

Salesforce Business analyst

Aptita

8 years

0 Lacs

mumbai metropolitan region

Posted:11 hours ago| Platform:

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Skills Required

salesforce analysis support analyze design onboarding service data model integration communication management agile scrum certification

Work Mode

Remote

Job Type

Full Time

Job Description

Business Analyst – Salesforce

Open Positions

Senior Business Analyst (Salesforce Core) – 5–8 years (On-site, Mumbai)
Junior Business Analyst (Salesforce Core) – 2–4 years (Preferably Mumbai, flexible for remote)

About The Role

We are building a strong

Salesforce Business Analysis team

to support our digital transformation initiatives. The team will work closely with business stakeholders and technical teams to translate business needs into functional requirements, ensuring alignment with Salesforce best practices.

Key Responsibilities

Gather, document, and analyze business requirements from stakeholders.
Translate functional requirements into user stories and acceptance criteria.
Collaborate with Salesforce architects and developers to design scalable solutions.
Conduct gap analysis and recommend process improvements leveraging Salesforce capabilities.
Support UAT, release validation, and user onboarding activities.
Maintain product backlog and ensure continuous alignment with project goals.

Skills & Qualifications

Proven experience as a Business Analyst on Salesforce Core (Sales, Service, or Experience Cloud).
Strong understanding of Salesforce data model, process flows, and integration capabilities.
Excellent communication and stakeholder management skills.
Experience with Agile methodologies (Scrum) preferred.
Salesforce certification (Admin or BA-related) is a plus.

Location:

Senior BA: On-site, Mumbai
Junior BA(s): Preferably Mumbai, flexible for other locations

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