275 Salesforce Administration Jobs - Page 4

Overview The Tech Strategy & Enterprise Solutions Consumer Capability at PepsiCo drives personalization at scale by leveraging best-in-class technology stack. The team elevates consumer engagement through Salesforce Marketing Cloud, Data Cloud, MCP, and Service Cloud, enabling targeted campaigns and loyalty initiatives. Responsibilities Collaborate with cross-functional teams, including Business Analysts, Product Owners, and IT teams, to deeply understand Salesforce functionalities, assess risks, and develop robust solutions aligned with business requirements. Govern and maintain compliance with standards, including ISO and CMMI, to ensure alignment with organizational goals. Document solutions with a meticulous and detail-oriented approach, clearly articulating the how and why to build a comprehensive and accessible knowledge base. Act as the SPOC for Salesforce-related queries, ensuring timely and effective resolution. Manage user accounts, security settings, and data tasks such as imports, exports, and cleansing. Customize and maintain Salesforce objects, workflows, dashboards, and reports while ensuring usability and scalability. Monitor system performance, troubleshoot issues, and integrate Salesforce with third-party tools. Qualifications Mandatory Technical Skills Expertise in Salesforce administration, including custom objects, sharing settings, profiles, role hierarchies, Salesforce Shield, and GDPR compliance for secure system management. Proficiency in understanding the Salesforce Data Cloud elated metadata and working Proficiency in Salesforce reporting, analytics, and data visualization tools for decision-making. Familiarity with risk assessment frameworks for system development. Salesforce DataCloud Consultant (required) Salesforce Administrator Certification (required); Advanced certifications like Salesforce Advanced Administrator and Platform App Builder are preferred. Mandatory Non-Technical Skills A keen eye for detail and a proactive approach to identifying issues and inefficiencies. Strong problem-solving skills with the ability to develop and implement long-term solutions. A governance-focused mindset with a commitment to maintaining high operational standards. Effective communication and interpersonal skills to act as a trusted SPOC for stakeholders.

Urgent Required PPC Engineer in MNC for Chakan Pune location Required: BE/BTech/MTech Required Experience: 7 Yrs. to 11 Yrs. Role & responsibilities Develop & Execute Production schedules to ensure the timely delivery of finished goods. Raw material Procurement. Manage supplier relationships, negotiate prices, and oversee purchasing to ensure on-time availability of materials. Drive daily dispatch review meetings with Operations and Sales team. Make a contingency plan to bridge the Gap between Plan Vs Actual Implementing Operational Excellence. Utilise SAP for production planning, inventory tracking, and procurement management. On time escalation and raising RED flags wherever required. Preferred candidate profile Preferred candidate from fabrication industry, CNC, VMC, Lathe Machine etc.,

As the Manager - Salesforce Technical Expert at RAK Ceramics, you will be responsible for leading and supporting the Salesforce ecosystem, including system implementation, configuration, administration, and maintenance of integration with SAP ERP. Your role will be crucial in maximizing the potential of Salesforce by designing and optimizing CRM processes to align with the company's operational needs and strategic objectives. Your responsibilities will include Salesforce administration tasks such as setup, configuration, user management, data integrity, workflows, and reporting. You will also play a key role in executing data migration during rollouts to new entities, conducting User Acceptance Testing (UAT), and providing user training sessions to ensure clean and accurate CRM data within Salesforce. As the technical subject matter expert for Salesforce, you will oversee its integration with SAP ERP and other enterprise systems. Collaborating with internal IT teams and external partners, you will troubleshoot and resolve integration issues to ensure reliable data flow and synchronization between Salesforce and SAP. Acting as a liaison between business stakeholders and technical teams, you will facilitate requirements-gathering sessions, translate business needs into functional and technical specifications, and manage a backlog of change requests and support issues. Detailed documentation including business requirements, process flows, and system architecture will be a key aspect of your role. You will be responsible for coordinating with internal developers and third-party vendors to implement new features, system updates, and customizations. Managing project timelines, deliverables, and stakeholder communications for Salesforce-related initiatives will be crucial to ensure all solutions are delivered on time, within scope, and in accordance with best practices. Key Skills Required: - Proven experience integrating Salesforce with SAP ERP using middleware tools and custom APIs - Deep understanding of Salesforce architecture, data models, and security principles - Strong analytical skills to translate business needs into technical solutions - Experience in project coordination, vendor management, and Agile project delivery methodologies - Excellent communication, stakeholder management, and documentation skills Requirements: - Bachelor's degree in Computer Science, Information Systems, or related field - Salesforce certifications such as Administrator, Advanced Administrator, Business Analyst, CPQ Specialist, or Platform App Builder are preferred - Minimum 5 years of hands-on experience with the Salesforce platform - Proven experience integrating Salesforce with SAP ERP using middleware tools and custom APIs RAK Ceramics is an Equal Opportunity Employer, and we do not discriminate based on race, color, religion, gender, nationality, disability, age, or marital status.,

General Summary: The Conga Administrator will be responsible for maintaining and building enhancements for Conga Contract Lifecycle Management (CLM), CongaSign, and Salesforce CPQ. This role will be responsible for configuring and managing Conga CLM and CongaSign functionalities, providing expert knowledge and guidance, and ensuring the seamless integration of these solutions within our Salesforce environment. This will be working with crossfunctional teams to ensure the smooth running of the system and working the Salesforce CPQ to help enable a streamlined solution for quoting. Essential Duties and Responsibilities: Provides support to the business team, with a high attention to detail? Researches, analyzes, and documents findings? May influence others within the team through the explanation of facts, policies, and practices.? Configure and manage Conga CLM functionalities, including contract creation, negotiation, and lifecyclemanagement.? Provide expertise in best practices for CLM administration and identify opportunities for optimization.? Troubleshoot and resolve issues related to Conga CLM, CongaSign, and Salesforce integrations.? Collaborate with cross-functional teams to gather requirements and implement solutions that meetbusiness needs.? Conduct training sessions for end-users and provide ongoing support and documentation.? Stay up-to-date with the latest Conga CLM features and enhancements.? Administer CongaSign functionalities, ensuring secure and efficient electronic signature processes.? Assist in build out for Salesforce CPQ and advanced approvals in order to support the business.? Perform regular audits of Conga-related metadata and usage for compliance and optimization? Monitor Conga product releases and ensure compatibility and feature adoption Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Proficiency in CongaSign administration, including electronic signature workflows and security protocols.? Excellent problem-solving skills and the ability to troubleshoot complex issues.? Strong communication and interpersonal skills, with the ability to work effectively with cross-functionalteams.? Salesforce Administrator and CPQ Specialist certifications are a plus.? Experience with other Salesforce applications and integrations.? Knowledge of Apex, Visualforce, and Lightning components.? Familiarity with Agile methodologies and project management tools. Educational/Vocational/Previous Experience Recommendations: Bachelors degree in related field or equivalent business experience? 2+ years of relevant experience? Salesforce.com Admin (ADM201 and ADM211) certified? Experience with data loader tools (configuring and utilizing)? Preferred: Sales Cloud, Service Cloud and Developer certifications.

General Summary: The Salesforce Administrator is responsible for leading the ongoing development of our Salesforce deployment. This role works in partnership with functional leaders, cross-functional teams, and SMEs to identify, develop, and deploy new business processes. This role executes on day-to-day configuration, support, maintenance, and improvement of our Customer Relationship Management (CRM) platform. Essential Duties and Responsibilities: Provides support to the Business Applications team, with a high attention to detail Researches, analyzes, and documents findings May influence others within the Information Technology team through the explanation of facts, policies, and practices Serves as primary system administrator for the Salesforce environment Handles all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks Completes regular internal system audits and prepares for upgrades Manages Salesforce data feeds and other integrations Coordinates the evaluation, scope, and completion of new development requests Works with our institutional management team to establish suitable processes to support administrative, development, and change management activities Assists in training of new users and grows the Salesforce skill set across the organization Effectively acts as the liaison between our users, vendors, and the application development teams Works independently with members of the user community to define and document development requirements Assesses the impact of new requirements on Salesforce and all upstream and downstream applications, systems, and processes Evaluates information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work independently on projects and processes with general supervision Practical knowledge of applicable work area Ability to situationally adapt and understand new technology/processes as per business requirement Excellent project management skills and a positive attitude Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards Creative and analytical thinker with strong problem-solving skills Must demonstrate exceptional verbal and written communication skills, with the ability to communicate effectively at all levels of the organization Proven ability to design and implement new processes and facilitate user adoption Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity Strong understanding of Salesforce best practices and functionality Strong data management abilities Ability to successfully drive projects to completion Ability to understand and articulate complex requirements Educational/Vocational/Previous Experience Recommendations: Bachelors degree in related field or equivalent work experience 5+ years of related experience Preferred working experience in Salesforce CPQ Salesforce Admin Certification (ADM201 and ADM211) Preferred: Certifications /Credentials in Sales Cloud (e.g. CPQ specialist), Service Cloud, and/or Developer

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Oracle CPQ Cloud Experience: 5-8 Years

You will be joining a team of Salesforce experts focused on providing support across various domains. This position is based in the NCR region and involves a Hybrid work setup. To be considered for this role, you must hold Salesforce Admin / PD1 certification. Additionally, please mention any other relevant certifications you have completed. We are particularly interested in candidates with experience in the following specific domains: - Senior Configuration / Admin - Debugging / Admin - Data Management / Admin - Pardot expert - Senior tech / Dev expert Qualifications: - A Bachelor's degree in IT, Business, or a related field. - Minimum of 3 years of experience in a large tech support team. Technical Skills: - Proficiency in Salesforce administration tasks, such as user management, customization, and security settings. - Demonstrated ability to diagnose and resolve Salesforce issues, manage support tickets, and troubleshoot system errors. - Experience using data import/export tools like Data Loader, along with knowledge of data quality and cleaning practices. - Skilled in creating and managing reports and dashboards to offer insights and facilitate decision-making processes. Customer Service Experience: - Previous experience providing technical support and training to end-users to enhance their Salesforce experience. - Ability to develop user guides, FAQs, and training materials tailored to common issues and user requirements. Analytical Skills: - Capability to analyze support trends, pinpoint recurring issues, and suggest solutions or enhancements for improvement in processes.,

Role & responsibilities Bachelors degree in computer science or equivalent Ample knowledge of Salesforce core functionality and limitations Experience working with SOQL, Visualforce, and Lightning components Experience with Salesforce declarative programming tools such as Process Builder and Flow Builder/Cloud Flow Designer Experience working with data migration and import tools such as Data Loader and Data Import Wizard or Jetstream Hands on experience with Flows and Process builder, ability to articulate on bulk triggers At least one of the following Salesforce certifications: Administrator, Advanced Administrator Ability to manage several ongoing customization projects from end-to-end, including gathering requirements, solution design and development, and finally working with stakeholders to roll out the solution to their teams Highly developed interpersonal and written/spoken communication skills to effectively lead and work with cross-functional teams, primarily Sales, Demand Generation, Client Success, Revenue Operations, and Finance Proven experience building effective CRM-based solutions Be a motivated self-starter that is independent, and a team player focused on excellence Comfortable in a hybrid Agile, Scrum and Waterfall settings Have a general understanding of the Software Development Life Cycle (SDLC) process

The Business Systems Administrator will play a crucial role in maintaining, configuring, and optimizing the Certinia (formerly FinancialForce) Professional Services Automation (PSA) environment at Signant Health. You will work closely with various teams to ensure that systems are aligned with business requirements and provide efficient and effective solutions. Your responsibilities will include managing Certinia PSA, troubleshooting technical issues, documenting systems and processes, collaborating with business units for process improvements, and ensuring cross-platform governance for accurate data and workflows. You will be expected to deliver high-quality solutions in a timely manner to support the goals of the business units. To qualify for this role, you should have a bachelor's degree in business administration, IT, or a related field, or equivalent experience. Additionally, you should have a minimum of three years of hands-on experience with Certinia applications and preferably hold certifications in Certinia PSA/ERP and Salesforce Administration. Strong self-leadership, organizational, and time management skills are essential, along with excellent communication abilities to articulate technical concepts clearly. Experience in process mapping, system documentation, and stakeholder management will be beneficial for this role. Signant Health fosters a collaborative and inclusive environment where individuals are empowered to thrive. With state-of-the-art tools and a supportive culture, you will have the opportunity to make a meaningful impact every day. If you are passionate about problem-solving, process improvement, and enabling teams to work smarter, we encourage you to apply and be part of shaping the future of IT and healthcare innovation at Signant Health. Signant Health is an Equal Opportunity Employer that values diversity and is committed to creating an inclusive workplace for all employees. If you are ready to advance your career and contribute to driving innovation, we invite you to apply for the Business Systems Administrator position at Signant Health.,

As a Salesforce Release Manager, you will be responsible for overseeing the release management process for our Salesforce environment. With over 5 years of experience in Salesforce administration or development, you will have a proven track record of managing complex Salesforce deployments effectively. Your role will involve working closely with various stakeholders to plan, test, and deliver releases with minimal disruption to the business. You must possess a strong proficiency in Salesforce deployment tools and methodologies, such as change sets, Salesforce DX, and third-party deployment tools like Copado, Gearset, Flosum, or Autorabit. Your excellent organizational and project management skills will be crucial in ensuring the successful coordination of release lifecycles. Having experience in version control systems, incident tracking tools like JIRA, and build/deployment tools such as Github and Jenkins is essential for this role. You will also be required to have expertise in managing releases on large, global platforms and implementing Continuous Integration and delivery processes. Relevant certifications, including Salesforce Certified Administrator, Copado, Flosum, or Gearset certifications, will be advantageous. Your role will involve developing and maintaining release schedules, documenting release plans, and coordinating Salesforce releases and updates. Additionally, you will work on automating the provisioning of Salesforce instances, deploying code, and managing source code for branch and merge strategies. In summary, as a Salesforce Release Manager, you will play a critical role in ensuring the integrity and performance of our Salesforce environment through effective release management and deployment processes. Your analytical mindset, problem-solving abilities, and strong communication skills will be key assets in this dynamic role.,

Overview: The Salesforce Helpdesk Support L1 role is responsible for providing initial-level technical support and troubleshooting for Salesforce users within the organization. The primary goal is to effectively resolve user inquiries and issues, ensuring efficient and seamless Salesforce usage. Shift: US Key Responsibilities: Strong understanding of Salesforce fundamentals, including user interface, data management, and reporting. Ability to analyze and troubleshoot technical issues effectively. Diagnose and resolve common Salesforce issues, such as login problems, data entry errors, and report generation difficulties. Excellent communication and interpersonal skills, strong customer service orientation. Proficiency in using Microsoft Office applications, familiarity with remote support tools and ticketing systems. Strong problem-solving skills and attention to detail. Identify issues that require escalation to higher-level support or development teams. Need to work closely with other teams. Salesforce platform is constantly evolving, so a candidate needs to be committed to continuous learning and staying up-to-date with the latest features and best practices. Preferred Skills and Qualifications: Bachelor's degree in a related field or equivalent practical experience. Minimum of 1-3 years of experience in Salesforce Administration. Familiarity with Salesforce Sales Cloud, Service Cloud, AppExchange, Lightning and other Salesforce modules. Must have experience in creating business requirement documents. Certification in Salesforce Administration or a related field. Experience with other CRM and ERP systems a bonus. Company Culture: At Avanciers, we foster a culture of collaboration, innovation, and respect. Our values center around integrity, excellence, and continuous improvement. We strive to create an inclusive environment where every voice is valued, and diversity is celebrated. Equal Opportunity Employer: ,

As a skilled Salesforce Developer with expertise in Health and Service Cloud customization, configuration, and maintenance, you will play a crucial role in managing Salesforce admin activities and providing support to ensure optimal performance. Your strong background in Salesforce Apex, Visualforce pages, and Lightning Web Components (LWC) will be essential for developing and maintaining Salesforce applications. You will also be responsible for designing and implementing integrations between Salesforce and external systems, as well as developing and managing Salesforce Communities to enhance user engagement. Key Responsibilities: - Customize Salesforce Health and Service Cloud to meet business requirements and configure Salesforce platforms accordingly. - Provide ongoing support and maintenance for Salesforce Health and Service Cloud applications. - Develop and maintain Salesforce applications using Apex, Visualforce pages, and Lightning Web Components (LWC). - Create and manage Salesforce flows to automate complex business processes. - Design and implement integrations between Salesforce and external systems. - Develop and manage Salesforce Communities to enhance user engagement and collaboration. - Perform Salesforce administrative tasks, including user management, security settings, and data management. - Provide ongoing support to Salesforce users, resolving technical issues promptly. - Monitor system performance and implement improvements to enhance efficiency. Qualifications: - Bachelor's degree in Computer Science, Information Technology, or related field. - Proven experience as a Salesforce Developer, with expertise in Health and Service Cloud. - Proficient in Salesforce Apex, Visualforce, Lightning Web Components (LWC), and Salesforce Flows. - Strong experience in Salesforce integrations and developing Salesforce Communities. - Solid understanding of Salesforce administration, including user management and security. - Excellent problem-solving skills and attention to detail. - Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Platform Developer) are a plus. Preferred Skills: - Experience with Salesforce Health Cloud and Service Cloud. - Familiarity with Agile development methodologies. - Strong communication and collaboration skills.,

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Service Cloud Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and best practices among team members.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Service Cloud.- Strong understanding of application design and development principles.- Experience with integration of Salesforce Service Cloud with other systems.- Ability to analyze business requirements and translate them into technical specifications.- Familiarity with agile methodologies and project management tools. Additional Information:- The candidate should have minimum 5 years of experience in Salesforce Service Cloud.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Conga CLM Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs, while fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Conga CLM.- Strong understanding of application design and development processes.- Experience with project management methodologies.- Ability to analyze user requirements and translate them into technical specifications.- Familiarity with integration techniques and tools. Additional Information:- The candidate should have minimum 7.5 years of experience in Salesforce Conga CLM.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

As part of LSEG's strategy to deliver a differentiated customer experience, there is a focus on building a full suite of digital user journeys to accelerate value delivery, alleviate Customer Success Manager capacity for higher value activities, and unify efforts across teams for a customer-centric focus. If you are looking to play a key role in the execution of a large-scale roll-out of digital capabilities, this exciting opportunity might be right for you! In this role, you will be responsible for end-to-end implementation, technical execution, and continuous fine-tuning of digital journeys to enhance the customer experience. Proficiency in Gainsight CS & PX, deep knowledge of Journey Orchestrator, and experience in driving scaled digital customer success programs are essential for this pivotal role. Collaboration is key as you will closely partner with Digital Journey Managers and work in tandem with the Customer Success technology platform team. This role offers ample opportunities for collaboration across various teams such as Customer Success, Marketing, Product, and Frontline Support to ensure a seamless customer experience and successful outcomes. Key responsibilities include gathering data and technology requirements to build and optimize digital user journeys aligned with business objectives and customer needs. Partnering with the Customer Success technology platform team is crucial to ensure clarity on current and future data and technology requirements. Becoming a Customer & Usage Data Subject Matter Expert (SME) is important to effectively deploy digital journeys. Taking a long-term view, organizing digital journeys thoughtfully to minimize repetitive work, optimize delivery speed, and enable continuous improvement is also vital. Additionally, creating an analytical infrastructure to deliver actionable visualizations of critical customer metrics is part of the role, along with ensuring alignment with Marketing to embed LSEG brand standards into customer-facing material. Adherence to relevant Risk, Compliance, and Data Privacy guidelines is also a focus. Desired qualifications include a Bachelor's degree or equivalent experience in a technical field, a background in Customer Success, digital customer/user experience, digital marketing, or related roles, and experience with a Gainsight + Salesforce CS platform model. Strong execution skills, attention to detail, outstanding collaboration abilities, and an adaptable mentality are sought-after qualities. LSEG, a leading global financial markets infrastructure and data provider, is committed to driving financial stability, empowering economies, and enabling sustainable growth. The organizational culture is guided by values of Integrity, Partnership, Excellence, and Change. Working at LSEG means being part of a diverse and dynamic organization with a focus on sustainability and innovation. Employees are encouraged to contribute new ideas and play a role in supporting sustainable economic growth. LSEG offers a range of benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives. If you are considering applying for a role at LSEG, please ensure you are aware of the privacy notice regarding personal information.,

You are an exceptional, innovative, and passionate individual seeking to grow with NTT DATA. If you aspire to be part of an inclusive, adaptable, and forward-thinking organization, this opportunity is for you. As a Sales Cloud Expert based in Hyderabad, Telangana (IN-TG), India (IN), you will leverage your 3+ years of expertise in Salesforce Sales Cloud and Salesforce Administration. Your primary responsibility will involve configuring, optimizing, and managing the Sales Cloud platform to enhance sales processes, automation, and CRM best practices. Your key responsibilities will include: - Configuring and customizing Sales Cloud features such as Lead Management, Opportunity Management, Forecasting, Reports & Dashboards, and Workflow Automation to drive sales effectiveness. - Managing user roles, profiles, permissions, security settings, and platform configurations through Salesforce Administration. - Implementing and optimizing flows, process builder, workflow rules, and approval processes to streamline sales operations. - Ensuring data integrity, deduplication, and record management while extracting actionable insights through custom reports and dashboards. - Collaborating with developers and leveraging third-party tools to integrate Sales Cloud with external applications like marketing automation, ERP, and customer service platforms. - Providing training to sales teams on Sales Cloud functionalities and resolving any system-related issues efficiently. - Keeping abreast of Salesforce releases and proactively implementing enhancements to enhance platform functionality. To excel in this role, you must possess: - Strong expertise in Salesforce Sales Cloud implementation and administration. - Preferably hold Salesforce Administrator (ADM-201) and Sales Cloud Consultant certification. - Proficiency in workflow automation, validation rules, flows, and approval processes. - Experience in reporting, dashboards, and data management best practices. - Familiarity with Apex, Visualforce, and Lightning components would be advantageous. - Exceptional analytical, problem-solving, and communication skills. Join NTT DATA, a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, we have diverse experts across 50+ countries and a robust partner ecosystem. Our services span business and technology consulting, data and artificial intelligence, industry solutions, and application development. Be part of our digital and AI infrastructure journey towards the future. Visit us at us.nttdata.com.,

As a Channel Sales Operations Analyst at our company, you will be instrumental in supporting our sales team through the development of insightful analytics and optimization of sales operations. Your strong analytical skills, excellent communication abilities, and aptitude for collaboration across various internal teams will be crucial in ensuring accurate reporting, streamlined sales processes, and data-driven decision-making to enhance overall sales performance. A background in Channel/Partner operations would be advantageous for this role. Your key responsibilities will include Salesforce Administration, where you will be responsible for designing and maintaining dashboards, reports, lead routing processes, and bulk data uploads. Additionally, you will be involved in Analytics & Reporting, where you will develop and manage sales performance reports using Salesforce and Tableau to provide actionable insights. Collaboration with sales, finance, and operations teams will also be a vital aspect of your role to facilitate effective communication and implementation of sales strategies. To excel in this position, you should hold a Bachelor's degree in Business, Finance, Analytics, or a related field, and have 2-4 years of experience in Sales Operations, Channel Sales, or a similar field. Proficiency in Salesforce is essential, including designing reports, dashboards, and managing lead routing. Experience with Tableau for creating and maintaining sales performance dashboards is preferred. Advanced Excel skills for data analysis and visualization are required. Being detail-oriented, highly organized, and capable of managing multiple priorities in a fast-paced environment are qualities that will contribute to your success in this role. Joining our dynamic team as a Channel Sales Operations Analyst presents a fantastic opportunity for you to make a significant impact on sales efficiency and success.,

As a Salesforce Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges and develop a robust understanding of different industries. Your primary responsibilities include: Innovative Salesforce CRM SolutionsCollaborate with clients and development team to design and implement creative solutions with Salesforce CRM Applications. Strategic Consulting and Functional LeadershipUse your consulting skills and business knowledge to lead functional discussions to understand client's business challenges and address them with solution architecture. Architectural Best Practices AdvocacyEstablish and promote with internal teams the design and architecture guidelines and best practice standards Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5+ years of hands-on experience in Salesforce development, including LWC and Apex. Strong proficiency in Lightning Web Components (LWC), JavaScript, and HTML/CSS. Expertise in Apex programming, including classes, triggers, and batch processing. Experience working with Salesforce APIs (REST/SOAP) and integrations. Familiarity with Salesforce security model, including profiles, roles, sharing settings, and permission sets Preferred technical and professional experience Experience with Aura Components (though primary focus is LWC). Knowledge of Salesforce Experience Cloud (Communities). Experience with Salesforce Flows, Process Builder, and declarative automation

Role & responsibilities As an Analyst, you will work as part of a team of problem solvers with extensive industry experience, helping solve our complex business issues from strategy to execution. Specific responsibilities include but are not limited to: Deliver rapid, value-driven solutions for complex business problems and leverage native functionality to deliver quickly with minimal customization. Youll be involved in all phases of the project lifecycle - from low-level design and development through to deployment and post-production support. Preferred candidate profile Implementation experience in Retail / Consumer Goods Domain Hand-on experience on Integration, specially good Knowledge in JSON and how integration works across the modules. Good experience in Salesforce administration and configuration and mapping features to the business requirements. Should be comfortable working in Agile user stories, features, story points Strong RDBMS knowledge and building SQL queries. Good written and verbal communication

Overall Experience SFDC Senior System Analyst/Senior Developer: 5 9 years IT industry total experience, with 5-6 years specifically in Salesforce.com development, and implementation, administration, and configuration. The Salesforce development (coding) experience as stated above must be in Apex and Visualforce and Lightning, and any affiliated coding technologies required for Salesforce like Java-script frameworks. Any prior experience with other technologies like Java/.Net is highly preferred Candidate should have strong hands-on experience in Apex/Visualforce and Lightning coding, and in Salesforce administration, configuration and customization, including reports and dashboards Excellent communication and be able to coordinate with and get Knowledge Transition from Onsite (USA-based) salesforce development teams, and interact with IT/Business stakeholders there Salesforce.com Certifications Must Have: Developer Certification (Platform Dev 1 and 2) and AppBuilder Certification Good to Have: Advanced Admin (ADM301) or Consultant (Sales Cloud/Service Cloud) Certifications Force.com Platform Development Skills Needed Must Have: Experience of atleast 4 Actual Projects in Salesforce.com LIGHTNING version, including working on Aura framework, and creating Lightning components/LWC Candidate should have Strong Experience with Visualforce, Apex, Triggers, Eclipse IDE, Salesforce Object Query Language (SOQL) and Java-script. Hands-on experience on Sales, Service, Community Clouds. Strong Problem-solving skills, with ability to get multiple solutions for/approaches to solve a problem/scenario Thorough knowledge of coding best practices, and understanding the limitations of Apex coding Integrate with Force.com Web services including SOAP, WSDL, REST, SSL standards, security models and typical API client architecture. Plus experience in working with Force.com Bulk API and the Metadata API Implementation knowledge of workflow rules, validation rule, approval process, reports and dashboards Experience using Apex Data Loader (or other ETL tools like Informatica or Boomi or Cast Iron or Mulesoft) Experience with database development, SQL or PL/SQL, database schemas, stored procedures is essential Follow unit testing and test class best practices, and be capable of coding for positive/negative scenarios Must have experience with production deployment using change-set/eclipse/ANT migration tool, and working on solving deployment errors Knowledge on HTML/HTML5, CSS, XML, AJAX, Web-services, Google APIs, JQuery/any other java-script framework. Object oriented programming experience in J2EE/.Net platforms. Candidate should have very good understanding of Salesforce Admin activities like user creation, role/profile set up, Security set up etc Strong hands-on experience with administration, configuration, customization and development within Salesforce.com, and also in reports and dashboards Customize and configure SFDC objects, data fields, page layouts, record types, workflows, document templates, reports and dashboards Good to have Experience in Salesforce mobile using Salesforce1/vfmobile, Heroku, Radian6, Einstein Location - Bengaluru,Chennai,Pune,Noida,Mumbai,Kolkata

Overall Experience SFDC Senior System Analyst/Senior Developer: 5 9 years IT industry total experience, with 5-6 years specifically in Salesforce.com development, and implementation, administration, and configuration. The Salesforce development (coding) experience as stated above must be in Apex and Visualforce and Lightning, and any affiliated coding technologies required for Salesforce like Java-script frameworks. Any prior experience with other technologies like Java/.Net is highly preferred Candidate should have strong hands-on experience in Apex/Visualforce and Lightning coding, and in Salesforce administration, configuration and customization, including reports and dashboards Excellent communication and be able to coordinate with and get Knowledge Transition from Onsite (USA-based) salesforce development teams, and interact with IT/Business stakeholders there Salesforce.com Certifications Must Have: Developer Certification (Platform Dev 1 and 2) and AppBuilder Certification Good to Have: Advanced Admin (ADM301) or Consultant (Sales Cloud/Service Cloud) Certifications Force.com Platform Development Skills Needed Must Have: Experience of atleast 4 Actual Projects in Salesforce.com LIGHTNING version, including working on Aura framework, and creating Lightning components/LWC Candidate should have Strong Experience with Visualforce, Apex, Triggers, Eclipse IDE, Salesforce Object Query Language (SOQL) and Java-script. Hands-on experience on Sales, Service, Community Clouds. Strong Problem-solving skills, with ability to get multiple solutions for/approaches to solve a problem/scenario Thorough knowledge of coding best practices, and understanding the limitations of Apex coding Integrate with Force.com Web services including SOAP, WSDL, REST, SSL standards, security models and typical API client architecture. Plus experience in working with Force.com Bulk API and the Metadata API Implementation knowledge of workflow rules, validation rule, approval process, reports and dashboards Experience using Apex Data Loader (or other ETL tools like Informatica or Boomi or Cast Iron or Mulesoft) Experience with database development, SQL or PL/SQL, database schemas, stored procedures is essential Follow unit testing and test class best practices, and be capable of coding for positive/negative scenarios Must have experience with production deployment using change-set/eclipse/ANT migration tool, and working on solving deployment errors Knowledge on HTML/HTML5, CSS, XML, AJAX, Web-services, Google APIs, JQuery/any other java-script framework. Object oriented programming experience in J2EE/.Net platforms. Candidate should have very good understanding of Salesforce Admin activities like user creation, role/profile set up, Security set up etc Strong hands-on experience with administration, configuration, customization and development within Salesforce.com, and also in reports and dashboards Customize and configure SFDC objects, data fields, page layouts, record types, workflows, document templates, reports and dashboards Good to have Experience in Salesforce mobile using Salesforce1/vfmobile, Heroku, Radian6, Einstein Location - Bengaluru,Chennai,Pune,Noida,Mumbai,Kolkata

We are seeking a Senior Salesforce Developer with 8-10 years of experience in Salesforce development and a strong focus on integration and cloud technologies. The role involves designing, developing, and implementing custom Salesforce solutions, including integrations with third-party systems and cloud platforms. The candidate should have extensive experience with Apex, Visualforce, Lightning Components, and Salesforce APIs (REST, SOAP). Proficiency in integration platforms such as MuleSoft, Salesforce Connect, or other middleware tools is essential. Experience with cloud technologies like AWS, Azure, or Google Cloud is highly desired. The ideal candidate will lead complex integration projects, collaborate with cross-functional teams, and ensure the seamless flow of data between Salesforce and external systems. Location - Remote, Hyderabad,Ahmedabad,pune,chennai,kolkata.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Administration. Experience5-8 Years.

Able to do Salesforce Configuration & Customization, Platform Development & Integration, User Support & Training, Stakeholder Collaboration, Data Management & Security. For this role Salesforce Administrator Certification is mandatory. Required Candidate profile Related degree in Computer science or IT. Advanced Admin, Platform App Builder, or Developer Certification. Knowledge of Salesforce tools: Flow, Process Builder, Workflow Rules, Reports & Dashboards

Project Role : DevOps Engineer Project Role Description : Responsible for building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD), Cloud technologies, Container Orchestration and Security. Build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats. Must have skills : Salesforce DevOps, Salesforce Administration, Docker Kubernetes Architecture and Design, DevOps Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a DevOps Engineer, you will be responsible for building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD), Cloud technologies, Container Orchestration and Security. Build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Implement and maintain CI/CD pipelines- Ensure security measures are in place for systems- Optimize infrastructure for performance Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce DevOps, Salesforce Administration, Jenkins, Docker Kubernetes Architecture, Copado and Design, DevOps Architecture- Strong understanding of cloud technologies- Experience with container orchestration tools- Knowledge of security best practices in CI/CD pipelines- Familiarity with infrastructure as code- Copado Implementation Management:- Implement and manage Copado DevOps solutions for Salesforce, including release management, version control, and automated deployments.- Create and maintain deployment pipelines and release plans using Copado.- Troubleshoot and resolve issues related to Copado and Salesforce deployments.- CI/CD Pipeline Development:- Develop and maintain continuous integration and continuous deployment (CI/CD) pipelines to automate and streamline the Salesforce development and release process.- Monitor and optimize pipeline performance and reliability.- Collaboration Communication:- Collaborate with Salesforce developers, administrators, and other stakeholders to understand requirements and deliver effective solutions.- Facilitate communication between development teams and operations to ensure alignment and smooth deployments.- Monitoring Performance Optimization:- Implement and manage monitoring tools to ensure the health and performance of Salesforce applications and deployments.- Analyze system performance and implement improvements to enhance efficiency and scalability.- Documentation Training:- Create and maintain documentation for DevOps processes, configurations, and best practices.- Provide training and support to team members on Copado and Salesforce DevOps practices.-Proficiency with version control systems, such as Bitbucket.-Familiarity with scripting languages (e.g., Bash, Python) for automation tasks.-Experience with cloud platforms and containerization (e.g., AWS, Docker) is a plus.-Experience with Jira and Jenkins.-Certifications:-Relevant Copado certifications, such as Copado fundamental-I, Copado fundamental-II, Salesforce Certified Deployment Specialist and Salesforce Certified Admin, are highly desirable and demonstrate a strong foundation in Salesforce technologies and best practices. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Salesforce DevOps- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education