Sales Team Leader

Rasaap Info Solutions is a fast-growing marketing agency that delivers innovative and results-driven solutions to clients across various industries. Our tele sales team plays a vital role in driving growth by connecting with prospective clients, promoting our services, and converting leads into loyal customers. We are seeking a dynamic and results-oriented Tele sales Team Lead to manage and motivate our tele sales team. The successful candidate will be responsible for overseeing day-to-day operations, setting sales targets, coaching team members, and ensuring optimal performance to achieve department goals. Key Responsibilities Supervise and lead a team of tele sales representatives to meet or exceed sales targets. Develop and implement effective tele sales strategies in alignment with company objectives. Monitor team performance, analyze data, and provide regular reports to management. Conduct regular training, coaching, and performance reviews for telesales staff. Resolve customer complaints or queries escalated by the telesales team. Collaborate with marketing and operations departments to optimize sales processes. Maintain updated knowledge of company products/services to effectively pitch to clients. Ensure compliance with company policies, procedures, and quality standards. Drive a positive team culture that promotes accountability, motivation, and continuous improvement. Requirements: Bachelor's degree in Business, Marketing, or related field (preferred). 3+ years of experience in tele sales, with at least 1 year in a team lead or supervisory role. Strong leadership and team management skills. Excellent communication, negotiation, and interpersonal skills. Proven track record of achieving sales targets.