Sales Team Leader

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Job Summary:

We are looking for a dynamic and result-oriented Sales Team Leader to manage and drive the Pre-Sales team for real estate campaigns. The role involves supervising daily pre-sales operations, ensuring effective lead management, improving conversion rates, and coordinating closely with marketing and site sales teams. The ideal candidate should have strong leadership capabilities and hands-on experience in real estate pre-sales.

Key Responsibilities:

• Lead and manage the Pre-Sales team to achieve assigned targets
• Oversee inbound and outbound calling for real estate projects
• Ensure timely follow-ups and proper lead qualification
• Monitor team performance, call quality, and conversion ratios
• Coordinate with Sales, Marketing, and Site Teams for smooth closures
• Prepare daily, weekly, and monthly MIS and performance reports
• Handle client escalations and ensure customer satisfaction
• Train and onboard new team members on CRM, scripts, and project details
• Ensure strict adherence to CRM processes and company policies

Required Skills & Competencies:

• Strong team-handling and leadership skills
• Excellent communication and interpersonal abilities
• Good knowledge of real estate pre-sales and inside sales processes
• Target-driven mindset with analytical and problem-solving skills
• Proficiency in CRM systems and MS Excel

Qualifications:

• Graduate in any discipline (MBA/PG preferred)
• 3–5 years of experience in Real Estate Pre-Sales or Inside Sales
• Minimum 1–2 years of experience as a Team Leader or Supervisor
  

Preferred Experience:

• Experience handling residential or commercial real estate campaigns
• Exposure to digital, walk-in, and channel partner leads
  

Key Performance Indicators (KPIs):

• Lead-to-site-visit conversion
• Team productivity and efficiency
• Target achievement
• CRM accuracy and reporting compliance