Posted:2 weeks ago|
Platform:
Work from Office
Full Time
-Lead, manage, and motivate a team of sales agents to achieve daily,
weekly, and monthly sales targets.
-Monitor team performance and provide ongoing training, feedback, and
performance improvement plans.
-Ensure adherence to call quality standards, scripts, and sales
compliance guidelines.
-Analyze performance reports and metrics to identify gaps and
improvement opportunities.
-Conduct team meetings, coaching sessions, and sales motivation
activities.
-Ensure smooth execution of process updates, new sales strategies,
and product knowledge sharing.
-Handle escalations and resolve customer or process-related issues
effectively.
-Collaborate with Quality, Training, and HR teams to support business
goals and employee development.
-Maintain a positive, performance-driven work environment.
-Strong communication and interpersonal skills.
-Proven experience in outbound or inbound sales .
-Ability to motivate, mentor, and drive a result-oriented team.
-Skilled in reporting, sales analytics, and CRM tools.
-Problem-solving ability with a customer-focused approach.
-Leadership qualities with the ability to manage pressure and deadlines.
-Sales Conversion Rate
-Revenue Generation
-Attendance & Attrition Management
-Team Productivity & Efficiency
HSC / Graduate
Eureka Outsourcing Solutions
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