Sales Support Specialist I

Role Overview: At Infoblox, we are looking for a Sales Support Specialist to join our Revenue operations team in Bangalore. In this role, you will be the primary support contact for sales, guiding the opportunity lifecycle and ensuring smooth execution of sales processes. As a Sales Support Specialist, you will play a crucial role in enabling our sales organization to focus on customer engagement by providing operational, administrative, and customer-facing support. Key Responsibilities: - Act as the primary support contact for Sales, guiding the opportunity lifecycle and sharing updates on processes, systems, and policies. - Serve as a Quoting subject matter expert, ensuring compliance, accuracy, and assisting reps with CPQ quotes, pricing, discounts, and configurations. - Minimize PO holds by matching quotes with POs and resolving discrepancies with Channel and Sales teams. - Maintain records, generate pipeline/order reports, and provide insights for sales management decisions. - Address quote/pricing queries, support proposals and documentation, and ensure timely follow-ups. - Act as a trusted partner, driving sales team success and productivity. Qualification Required: - 6+ years of experience in Sales Support (Quoting) or Revenue Operations, preferably in SaaS. - Strong knowledge of sales processes, hands-on experience with CPQ tools, proficiency in Salesforce (SFDC) or similar CRMs, advanced Excel, PowerPoint, and Word skills. - Skilled in analyzing data, identifying trends, and resolving issues with a logical, structured approach. - Excellent verbal and written communication skills, proven ability to collaborate across teams and engage stakeholders at all levels. - High accuracy in data/documentation, adept at managing multiple priorities in fast-paced environments. - Proactive and teamwork-driven, experienced in coordinating with Sales, Finance, and Operations. - Bachelor's degree in Business, Sales, or a related field. Additional Company Details (if present in JD): At Infoblox, our culture thrives on inclusion, rewarding bold ideas, curiosity, and creativity. We value continuous learning and provide comprehensive health coverage, generous PTO, flexible work options, learning opportunities, career-mobility programs, leadership workshops, paid volunteer hours, global employee resource groups, and a Charitable Giving Program supported by Company Match. Join us at Infoblox and be part of a community where every voice counts, and where you can grow, thrive, and belong.,