Sales Support Officer

Role Overview: You will be responsible for providing sales/administrative support to the sales staff and ensuring that the database in CRM is up-to-date. Your role will involve various tasks to assist the sales team in their daily operations. Key Responsibilities: - Check leads and info mailbox regularly - Convert incoming download requests to leads and assign them to the relevant sales staff - Follow up on leads by making telephone calls and sending OnDemand access details when necessary - Create the WUP calculation worksheet 60 days before the WUP expiry date and hand it over to the SOM - Generate support or training contracts in CRM for invoiced support incidents or training orders - Assist in pre-exhibition preparations and post-exhibition follow-ups as required - Coordinate travel arrangements for Sales visits, meetings, exhibitions, on-site training, or demos - Ensure that the CRM database is updated with accurate information and free of duplicates - Assist in creating simple quotations - Support the execution of Marketing Campaigns Qualifications Required: - 0-2 years of relevant experience - Location: Vadodara (Note: No additional details about the company were provided in the job description),