Sales & Support Executive

Job Description

Portal Management: Manage and maintain company profiles across B2B platforms including IndiaMART, GEM, Project India, and others, ensuring accurate and appealing product listings.  Inquiry Handling: Promptly respond to buyer inquiries, qualify leads, and forward high-potential inquiries to the relevant sales or management personnel for follow-up.  Lead Nurturing Support: Track and follow up on leads generated from online platforms, keeping a record of conversion status and regularly updating sales personnel.  Content & Listing Optimization: Collaborate with internal teams to update product descriptions, pricing, images, certificates, and other listing elements to improve visibility and credibility.  Campaign Coordination: Engage with IndiaMART and other platform representatives to explore and implement paid promotions or banner listings to boost traffic.  Reporting & Analytics: Maintain inquiry records, prepare weekly reports on platform performance, response timelines, and lead conversion metrics Job Type: Full-time Pay: ₹30,000.00 - ₹33,585.53 per month Benefits: Health insurance Compensation Package: Performance bonus Schedule: Day shift Language: English (Preferred) Work Location: In person