Sales support - Door Segment

Company Description

Envirotech Systems Limited is a leading manufacturer and exporter of Acoustic Enclosures, Room Acoustic, Noise Testing Booth, and Anechoic Chambers. With a focus on quality and precision engineering, we offer a range of acoustic and thermal insulated enclosures tailored to meet the needs of our clients. Located in Noida, we are committed to providing unmatched products and services to our customers.

Job Title:

Experience:

Location:

Job Summary:

We are looking for a dedicated and detail-oriented Back-End Sales Executive with 1-2 years of experience in the door segment to join our sales team. The ideal candidate will be responsible for supporting the sales process by handling administrative tasks, coordinating with various departments, and ensuring smooth operations. This role requires strong organizational skills, excellent communication, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

· Assist the sales team with daily operations, including order processing, documentation, and customer service.

· Coordinate with the production, logistics, and finance teams to ensure timely delivery and accurate billing.

· Manage and maintain customer databases, ensuring all information is up-to-date and accurate.

· Handle customer inquiries and provide support via phone, email, and other communication channels.

· Prepare sales reports, presentations, and other sales-related documents.

· Monitor inventory levels and coordinate with the production team to manage stock availability.

· Support the sales team in preparing and executing marketing campaigns and promotional activities.

· Perform data entry and maintain accurate records of sales transactions and customer interactions.

· Assist in the resolution of customer complaints and issues, ensuring a high level of customer satisfaction.

Qualifications:

· Bachelor's degree in Business Administration, Marketing, or a related field.

· 1-2 years of experience in a sales support or back-end sales role, preferably in the door segment or a related industry.

· Strong organizational and multitasking skills.

· Excellent communication and interpersonal abilities.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.

· Attention to detail and accuracy in data entry and record-keeping.

· Ability to work independently and as part of a team.

· Strong problem-solving skills and customer service orientation.

Preferred Qualifications:

· Experience in the construction or building materials industry.

· Familiarity with door products and solutions.

· Professional certifications in sales or customer service.

• Job Type: Full-time