Sales Support Coordinator

Company Description

Urban Money is India’s pioneering unbiased loan advisory services firm, specializing in loans and mortgage solutions. With a team of experts from prestigious banking and financial services institutions, we deliver simplified and comprehensive borrowing solutions to clients. Our unique private banking-inspired model offers personalized loan portfolio counselors to handle every aspect of the borrowing process, from choosing the right financial product to completing the loan disbursement. Partnering with leading financial institutions such as HDFC, ICICI, and others, we provide efficient and tailored services. Currently, Urban Money operates across 100+ locations in India, supporting a diverse range of clients.

Role Description

Only Central Mumbai Suburb to apply . Thane will be prefered.

This is a full-time, on-site role for a Sales Support Coordinator based in Thane. The Sales Support Coordinator will assist with customer service, ensuring client satisfaction, managing administrative tasks, and liaising between clients and the sales team. Responsibilities include maintaining accurate records, handling inquiries, providing updates on sales processes, and supporting team members to foster an efficient and productive sales environment.

Qualifications

• Strong Customer Service and Customer Satisfaction skills with the ability to address client queries effectively
• Excellent Communication skills, both written and verbal, to interact with clients and internal teams
• Proficient in Analytical Skills to interpret data and assist in decision-making processes
• Capability in Administrative Assistance to efficiently manage records, documentation, and support tasks
• Organizational skills and attention to detail for maintaining smooth operational processes
• Bachelor's degree in Business Administration, Finance, or a related field is preferred
• Previous experience in sales support or a customer service role is an advantage